Excellent
35,369 reviews
Rover.com | Pet SittingHonesty, pricing, process and quality scores appear once 5 customers have rated them.
Loving pet sitters and dog walkers in your neighbourhood.With Rover, it’s easy to find a loving sitter in your neighbourhood who’ll treat your pets like family. Pet sitters on Rover can watch your pets in their home or come to yours. Each sitter is individually reviewed by our team of sitter specialists, and must complete a basic ID verification or background check to be approved as a sitter on Rover.In addition to connecting pet parents with sitters, each service booked on Rover is backed by the Rover Guarantee, access to veterinary advice, photos of stay highlights, and reservation protection.
Rover.com | Pet Sitting (rover.com) has 35,369 customer reviews on Rated Honest, with an average rating of 4.6 out of 5.
Showing 1,912 reviews with 4 stars · Clear filters
Jessica
Posted
App is easy to use, always found a sitter that was great.
Response from Rover.com | Pet Sitting· Oct 16, 2023
Hi Jessica, we are so happy to hear you had amazing experiences with Rover. We work hard every day to make this possible for you and every user. We hope to hear from you soon. Best, Elena
Tom D.
Posted
The site provides useful information about which walkers have the most experience and have repeat customers. Certainly this is important in choosing a walker.
James
Posted
Staff was very friendly and helpful while there. Campground is small but nice. Sites were level and nicely laid out. Plenty of space for a fire and picnic table. Not many amenities but super close to new river gorge. You can hear the high way noise and the turn in is tight. Sites could have been angled more so its a bit easier to back into but was ok.
Ann
Posted
The app was easy to use. The sitters’ information and introductory information was very easy to access, and it was easy to make contact with the potential sitters.
Isabel
Posted
Easy to use. It would be nice to see the total price for the services all along the reservation process not just at the end.
Response from Rover.com | Pet Sitting· Oct 10, 2023
Hi Isabel, We really appreciate you taking the time to share your experience with us. Thanks for your feedback, I will contact you directly to discuss this further. For any inquiries you can find our dedicated support team on +44 808 281 2524, via email [email protected] or chat rover.com/help. All the best, Ner
L B.
Posted
The Dog sitter made my experience great and Rover was very user friendly
Tony
Posted
Overall Rover has done a good job. I would give five stars be it for the app. At times I find it awkward to use. The dog sitters I've used through Rover were excellent. The descriptions on the site were very useful and accurate. The cards provided after each visit were very helpful in relieving any concerns.
p J.
Posted
Rover is good for having a bank of people available to meet and chose from to board one's dog with and, happily, we were more than pleased with the boarder for our dog. What is not so good, however, is the fact that Rover charge both the owner and the boarder a percentage of the boarder's fee which seems rather excessive. Pawshake, e.g., only charge the boarder, so for the owner the price seen is the price paid, unlike Rover.
Response from Rover.com | Pet Sitting· Oct 6, 2023
Hi James,Thank you for your feedback. We’re constantly looking for ways to make Rover better than ever, and always appreciate hearing from community members like you. I’ve passed along your suggestion to our product team. Thanks again, and feel free to send more feedback or suggestions anytime. Regards, Sophie
