Excellent
35,369 reviews
Rover.com | Pet SittingHonesty, pricing, process and quality scores appear once 5 customers have rated them.
Loving pet sitters and dog walkers in your neighbourhood.With Rover, it’s easy to find a loving sitter in your neighbourhood who’ll treat your pets like family. Pet sitters on Rover can watch your pets in their home or come to yours. Each sitter is individually reviewed by our team of sitter specialists, and must complete a basic ID verification or background check to be approved as a sitter on Rover.In addition to connecting pet parents with sitters, each service booked on Rover is backed by the Rover Guarantee, access to veterinary advice, photos of stay highlights, and reservation protection.
Rover.com | Pet Sitting (rover.com) has 35,369 customer reviews on Rated Honest, with an average rating of 4.6 out of 5.
Showing 1,912 reviews with 4 stars · Clear filters
Raissa
Posted
App extremely easy to use and offers plenty of options. Service and transparency excellent. My issue is that availability is not updated regularly. Contacted 3 who came back with no availability even though their calendars said that they were.
Mary S.
Posted
It’s very convenient to have a nationwide service listing of available sitters. I have only had one experience thus far. My sitter was knowledgeable and experienced; her home included children who loved to play with my dog.
Marie
Posted
Very happy with dog sitter, but when paying Rover I was surprised about all the additional fees which added considerably to charges.
Sarah
Posted
The app took me a little while to figure out and I don’t like that I am not provided my sitters contact number. Otherwise though I like the required check ins and notes/photos of my pet.
Beverly B.
Posted
Loved the consistent feedback.
Celine S.
Posted
le matching est pertinent et a facilité grandement la recherche. les personnes sont sérieuses
Response from Rover.com | Pet Sitting· Nov 7, 2023
Bonjour Céline, merci pour votre commentaire. Nous sommes contents d'apprendre que vous trouvez notre application facile et sérieuse. Cordialement, Mariona
sherry C.
Posted
I love the service, it is really easy to use , the only down side is the fees. You pay twice in effect as the daily rate doesn't all go to the sitter and then there is a booking fee on top which I think is a bit cheeky, one or the other should be in place not both
Response from Rover.com | Pet Sitting· Nov 2, 2023
Hi Sherry, I am sorry to hear you are not 100% satisfied with your experience on Rover. If you have not reported this to our Support team yet, please call our support line at +44 8082 812524, email us at [email protected] or chat with us through rover.com/help. We will be glad to give you further information about the fees. All the best, Richard
Sherri
Posted
Love the fact that I can go in and find great sitters no matter where I am with my pups. It gives me peace of mind to know my dogs are in caring and capable hands. However, there are times when my favorite sitters don’t show up on my search. I’m not sure why this happens, but it is why I save my favorites. That way I can reach out to them directly to check for availability.
