Jill
Posted
There’s a lot of sitters to choose from…
There’s a lot of sitters to choose from and Rover collects a lot of useful information.

Excellent
35,369 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Loving pet sitters and dog walkers in your neighbourhood.With Rover, it’s easy to find a loving sitter in your neighbourhood who’ll treat your pets like family. Pet sitters on Rover can watch your pets in their home or come to yours. Each sitter is individually reviewed by our team of sitter specialists, and must complete a basic ID verification or background check to be approved as a sitter on Rover.In addition to connecting pet parents with sitters, each service booked on Rover is backed by the Rover Guarantee, access to veterinary advice, photos of stay highlights, and reservation protection.
Rover.com | Pet Sitting (rover.com) has 35,369 customer reviews on Rated Honest, with an average rating of 4.6 out of 5.
Showing 1,912 reviews with 4 stars · Clear filters
Jill
Posted
There’s a lot of sitters to choose from and Rover collects a lot of useful information.
Christine N.
Posted
For the most part I like Rover. What frustrates me is not being able to have a phone number or email address to contact someone when needed.
Response from Rover.com | Pet Sitting· Apr 21, 2024
Hello Christine, we are so happy to hear you enjoy using Rover. Should you ever need assistance, you can contact our 24/7 Support team at 888-453-7889.
jasen W.
Posted
Easy to book but the constant reminder to book was annoying. Even after booking your app still hounded me in booking on a past (same) reservation that expired.
Kasi
Posted
I was torn between 3 and 4 stars, but I went with 4 because the pet sitter was great. I liked that I could find someone in my area easily. I liked that I could have a meet and greet. I did not like that I had to pay prior to that. I also was not aware until after I got to check-out that there would be an additional fee for multiple pets. It would have been nice if that had been made more clear. I have mixed feelings on the communication method. It's nice to be able to get the messages via text without giving away phone numbers, but they don't always go through in a timely manner.
Jan
Posted
Scheduling, i.e. time care starts etc was a little confusing during our first-time use. While understanding that Rover has expenses and so adds a fee for users, I think caregivers should be charged less for being a partner with Rover.
Lynn
Posted
Terrific to Find a Quality Sitter. I was nervous to start, since I had never left a pet with anyone that I did not know. I received daily photos which showed me how happy my dogs were. Clearly they were well-cared for.
Mavic M.
Posted
Would give a 5 star as I have used the service for the stand in dog walking when occasionally work/life event take priorities. Unfortunately when trying their service last year for summer hols, not so great, although availability for my area. They came back saying that they were over booked or couldn’t accommodate a large dog or an other excuse.
Response from Rover.com | Pet Sitting· Apr 19, 2024
Hi Mavic, Thank you sincerely for choosing Rover to find dog sitters. We would be glad to help you with the concerns you raised, you can send as an email at [email protected], and you can chat with us through rover.com/help or give us a call at +44 8082 812524. All the best, Elbryan.
Alina
Posted
Eine hervorragende Internetseite, um seine Dienste der Haustierbetreuung anzubieten. Die Verifizierung und Profilfreigabe erfolgt gründlich und dennoch schnell. Leider sind einige Details wie beispielsweise die „Erfahrung in der Katzenbetreuung“ nur auf PC/Laptop ersichtlich und in der App oder dem mobilen Browser nicht zu sehen bzw. ausgeblendet.
Response from Rover.com | Pet Sitting· Apr 18, 2024
Guten Tag Alina, vielen Dank für dein Feedback. Wir versuchen stets uns zu verbessern und haben deine Anregung und Kritik an unserem Produkt-Team weitergeleitet. Du kannst uns jederzeit gerne über Chat rover.com/help per E-Mail [email protected] oder per Telefon unter +49 (0)3 05 68 37 201 erreichen. Viele Grüße, Maya F.