Excellent
35,369 reviews
Rover.com | Pet SittingHonesty, pricing, process and quality scores appear once 5 customers have rated them.
Loving pet sitters and dog walkers in your neighbourhood.With Rover, it’s easy to find a loving sitter in your neighbourhood who’ll treat your pets like family. Pet sitters on Rover can watch your pets in their home or come to yours. Each sitter is individually reviewed by our team of sitter specialists, and must complete a basic ID verification or background check to be approved as a sitter on Rover.In addition to connecting pet parents with sitters, each service booked on Rover is backed by the Rover Guarantee, access to veterinary advice, photos of stay highlights, and reservation protection.
Rover.com | Pet Sitting (rover.com) has 35,369 customer reviews on Rated Honest, with an average rating of 4.6 out of 5.
Showing 1,912 reviews with 4 stars · Clear filters
dogparent
Posted
It was easy to use, and our pet sitter was great. The pricing was a bit misleading or unclear. The prices listed were lower than the price I was given in my quote. I saw the total cost before confirming, but it was more difficult to compare prices having to wait for the final quote.
Nikki
Posted
Site has made it easy for me to connect with multiple sitters. However, it makes communication with them difficult by connecting it to a booking date range. I need to communicate with them after because of my living situation or unexpected travel developments and the app design makes that more difficult than it should be.
Response from Rover.com | Pet Sitting· Jun 11, 2025
Hello Nikki, thank you for taking the time to provide us with your feedback regarding our app. We’re constantly looking for ways to make Rover better than ever and always appreciate hearing from community members like you. I’ve passed along your feedback to our product team. If you’re ever looking for assistance, feel free to call our Rover Support team at 888-453-7889 and we’d be happy to help. -Lexie
Dawn M.
Posted
I enjoy using Rover knowing that all sitters have been vetted. It would be nice if sitters who “work” for Rover could get a break on price when we use Rover.
Todd F.
Posted
Have had overwhelming great sitters for my dog.
Joyce
Posted
This particular experience was five star. I had a bad experience in the past that still gives me pause. So now, I always pay for a meet and greet first. That always makes it ok once I meet the person.
Response from Rover.com | Pet Sitting· Jun 9, 2025
Hello Joyce, we appreciate your feedback and we're sorry to hear that this was your experience with Rover. Our 24/7 Rover Support team is available at 888-453-7889 for any questions you may have. Please don't hesitate to reach out. -Lexie
Kara
Posted
I dropped a star because it shows people in my town and my area but then those people say I am out of their travel range. I am not sure why they were showing up as available options for dog walkers if I was out of their area.
Response from Rover.com | Pet Sitting· Jun 9, 2025
Hello Kara, we are very sorry to hear that this has been your experience. While this is not the typical Rover experience, we take feedback seriously. If you need help with your sitter search, let us know and we'd be happy to help. You can reach our Rover Support team at 888-453-7889. -Lexie
Mira
Posted
Reasonable Fee, good pool of candidates and nice follow-up set up!
Michael E.
Posted
Rover made it easy to find a local dog sitter. connecting was really simple and took about an hour to finalize. Meet and greet was a great idea. Only thing I didn't like was the communication between sitter and us. I understand the need for protecting privacy, but after the arrangements are made, it would be much more convenient to be able to text or call directly.
