Rover.com | Pet SittingReviews of rover.com

It worked really well in a pinch. We were able to find someone reliable to come take our dog for a walk last minute. She sent pictures and a map of her walk. She was great. The downside- it was incredibly expensive. When all was said and done, nearly $60 for a one hour walk for one dog.

I love what the original purpose is of Rover, but they go way overboard on marketing and suggestions.

I like Rover and the sitters I've used, but the app isn't great. I have to go back and forth between the app and the website. For example, I can't save or view my favorite sitters on the app.

Rover app is too confusing, sets limits, changes prices. Great pet sitter but messed up my cost. Refund caused further confusion.

Communication thru Rover is clunky. I dislike that you are expected to request from another pet sitter that you didn't look up, so know nothing about, but they are checked anyway by Rover, & you have to uncheck them to avoid accidentally requesting them. Then you can't cancel it! My dog got labeled as one that doesn't like kids, somehow, even tho she had never even stayed with a sitter with kids, and she loves kids!

Service is a great convenience with a lot of competent sitters on the site but it does charge "fees" that don't go to the sitter. Additionally, conflict resolution when the sitter doesn't work out is merely an additional exercise in patience from previous experience. A word to the wise is meet your sitter ahead of time and consider doing a trial run prior to needing them. Out of four sitters used on the site, one is exceptional, one was good, and two failed to meet the mark to review them as satisfactory for different reasons. Overall when you find a reliable and competent sitter, it can be very helpful.

Feedback on My Experience as a Rover Sitter I have been a sitter with Rover for nearly 12 months and have had the pleasure of meeting some wonderful people and even more incredible pets. This opportunity has allowed me to expand my horizons while earning some extra income along the way. While I appreciate every booking I have received and have never had a negative experience with clients, I do have concerns regarding Rover’s policies and practices, which I feel are important for other sitters to be aware of. Rover takes a significant percentage from each booking, which can substantially reduce a sitter’s expected earnings. Additionally, they reserve the right to reactivate or deactivate profiles without prior notice if they believe a sitter has breached their Terms and Conditions. Unfortunately, my profile has been blocked because another sitter shared their contact number with me—something I was unaware would reflect negatively on my account. As a result, all my bookings, calendar, and profile information were erased, leaving me with no option but to delete my account and seek alternative platforms for pet sitting. Another concern is Rover’s compliance with UK GDPR regulations, which I discovered only after encountering an issue. Despite their justification for service fees—including a 24-hour helpline and insurance coverage—I have found these services to be lacking in value relative to the amount deducted from bookings. My experience with Rover’s customer support has been frustrating, with responses often unhelpful and dismissive. Additionally, I am still awaiting payment for a past sitting job, as Rover has withheld funds on the claim that I did not attend the booking, despite my records proving otherwise. Overall, while the experience with clients and their pets has been highly rewarding, my dealings with Rover as a platform have been disappointing. I would advise sitters to be fully aware of the financial implications and potential risks before committing to the service.

Navigating through Rover not that user friendly. Its not easy to revise if you make an error in inputting info.