Excellent
35,369 reviews
Rover.com | Pet SittingHonesty, pricing, process and quality scores appear once 5 customers have rated them.
Loving pet sitters and dog walkers in your neighbourhood.With Rover, it’s easy to find a loving sitter in your neighbourhood who’ll treat your pets like family. Pet sitters on Rover can watch your pets in their home or come to yours. Each sitter is individually reviewed by our team of sitter specialists, and must complete a basic ID verification or background check to be approved as a sitter on Rover.In addition to connecting pet parents with sitters, each service booked on Rover is backed by the Rover Guarantee, access to veterinary advice, photos of stay highlights, and reservation protection.
Rover.com | Pet Sitting (rover.com) has 35,369 customer reviews on Rated Honest, with an average rating of 4.6 out of 5.
Showing 1,912 reviews with 4 stars · Clear filters
customer
Posted
Rover has some good sitters and some bad ones id say stay with a sitter with no pets or dogs because i did have one sitters dog attack my dog and the sitter didn't and would not take any responsibility
Becca
Posted
Great platform and easy to use! With any service like this, it’s up to the customer to put in the legwork of finding a great person to care for your pet. Can be difficult when people’s schedules are all over the place and there’s not a whole lot of vetting going on by Rover. It would be optimal to work with a company that does this all for you but...then you’ll be paying more. Definitely worthy of using and has some great features.
Judi
Posted
Booked 2 excellent dog walkers from Rover. Booking process is confusing though. ie you receive dozens of emails re one repeat booking.
customer
Posted
Great app.......i will use it a lot. Something you should add.....let us cancel our request for service. Sometimes we change our minds as to which provider or when we need things. Many of the folks on the site do not respond back for days.......sometimes never.
customer
Posted
I thought the app was great. The only thing I couldn’t find was how to exchange keys with the walker. We figured it out in our chat, but some tips would be nice in the FAQs.
customer
Posted
I love the idea of this app as it makes finding a pet sitter very convenient. It has helpful information and the reviews and recommendations are great. My only issue is with the app. The design could be improved. Once I entered the information that was requested of me as a customer looking for a sitter, I was unable to find a way to go back and edit some of the information. It allowed me to edit the information about my pets, however, it did not allow me to edit some other information, specifically, I wanted to edit my emergency contact and could not find it to edit it. The UI needs to be more intuitive and user friendly.
Ana C.
Posted
Super easy to use! Found a perfect fit for a dog walker to take care of our girl. I just wish there was an option to tip through the app.
customer
Posted
Like everything about it except for the service fee.
