Excellent
35,369 reviews
Rover.com | Pet SittingHonesty, pricing, process and quality scores appear once 5 customers have rated them.
Loving pet sitters and dog walkers in your neighbourhood.With Rover, it’s easy to find a loving sitter in your neighbourhood who’ll treat your pets like family. Pet sitters on Rover can watch your pets in their home or come to yours. Each sitter is individually reviewed by our team of sitter specialists, and must complete a basic ID verification or background check to be approved as a sitter on Rover.In addition to connecting pet parents with sitters, each service booked on Rover is backed by the Rover Guarantee, access to veterinary advice, photos of stay highlights, and reservation protection.
Rover.com | Pet Sitting (rover.com) has 35,369 customer reviews on Rated Honest, with an average rating of 4.6 out of 5.
Showing 1,912 reviews with 4 stars · Clear filters
Chuck L.
Posted
First time user of the site to look for boarding for my dog on a trip. Easy to use and reach out to potential boarders but not as much info on any vetting process. Fees were reasonable for the service offered and the separation between us and the boarder gave us a little more security. Love the outcome and will use again.
AH
Posted
Rover came through for us when our usual dog boarding place was full and couldn't take our dog during our winter vacation. I appreciate the selection of sitters they had and there are definitely a few that I might go back to if there's a need. However, there's a lot of price variance, and it would be nice to have some price caps. I felt I was getting gouged a bit based on what I normally pay my dog boarding place for a holiday stay. The care really wasn't very different and the dog at my usual place gets their own room and multiple walks. The mobile app (iOS) needs some work. My conversation with the sitter appeared to disappear at times and I needed to get back to it from the sms thread. I would also like it to be clearer in the sitter profile during the booking if the sitter is looking after multiple dogs during that time period. I had to ask about that. And it would be nice for there to be a checklist that any dogs are up to date with their shots. You get asked that information but I wasn't pushed to upload PDFs of vaccinations etc. so it's trust-based vs. a solid confirmation. The last thing I want is my dog coming back with an infection that could be avoided.
Deb
Posted
I love my dogwalker, Clay but the app can be a little challenging to use. Hard to find things I'm looking for like where to leave a tip. I tried but it never processed then when I tried to redo, I couldn't find it anywhere. But the service provided is invaluable!
customer
Posted
Service and the pet sitters are very good. The only reason for the 4 stars is the pricing rates, its something to consider especially planning a longer stay. But overall, the experience was very good!
Kate S.
Posted
Sitter from Rover.com was very efficient so no complaints there. However, I believe Rover.com should note on their site, which sitters are vaccinated as this made all the difference to me. I would not want someone entering my home unless they are completely up to date on their vaccines and so many of your sitters were not. Feels very behind the times.
customer
Posted
Rover.com solves the problem of finding care ! The whole process is easy, helpful and fun. I had to dig around a bit to find a breakout of the charges after they went through. It wasn’t intuitive to me. But regardless I would use the app /Rover.com again!
Pia B.
Posted
My dog was fine when I got home but I don’t think she was given time to go to the bathroom. I’m still waiting to hear from her sitter. Used a new person happier with the first two sitters
customer
Posted
I found a sitter right away and in the neighborhood! Very happy 😊
