Excellent
35,369 reviews
Rover.com | Pet SittingHonesty, pricing, process and quality scores appear once 5 customers have rated them.
Loving pet sitters and dog walkers in your neighbourhood.With Rover, it’s easy to find a loving sitter in your neighbourhood who’ll treat your pets like family. Pet sitters on Rover can watch your pets in their home or come to yours. Each sitter is individually reviewed by our team of sitter specialists, and must complete a basic ID verification or background check to be approved as a sitter on Rover.In addition to connecting pet parents with sitters, each service booked on Rover is backed by the Rover Guarantee, access to veterinary advice, photos of stay highlights, and reservation protection.
Rover.com | Pet Sitting (rover.com) has 35,369 customer reviews on Rated Honest, with an average rating of 4.6 out of 5.
Showing 1,912 reviews with 4 stars · Clear filters
customer
Posted
I thought the site was really easy to use and I liked that background checks had already been done for the sitters. I was disappointed that Rover dictated to me how much of a tip I could give my sitters. If I had known there would have been a maximum, I would have left a cash tip for my sitter.
DaphneD
Posted
I hired an excellent dog walker on Rover. I reached out to 4 or 5 dog walkers on the site. Only 2 responded, one affirmatively. She was terrific--reliable and reasonably priced. Most importantly, my dog loves her. Navigating the Rover website was pretty easy, meaning intuitive. The reason I deducted one star is because I wasn't able to alter my schedule without requesting assistance from Rover's support. I thought that undertaking should've been self-service; i.e., I should have been able to shorten the number of scheduled days for my dog to be walked from 7 to 5 without reaching-out to Rover's support team. And I would have preferred to not have to pay for 7 days first and then receive a refund of 2 days. That said, Rover's support person was cordial and knowledgeable. (S)he took care of my request as promised. However, our communications took 2 or 3 days, possibly (not sure) because we were in different time zones. Nevertheless, I liked Rover's platform and would use it again. Next time, I'll try to avoid reducing my schedule.
customer
Posted
It took a while to get someone, but when I finally did I was quite satisfied. My dog was well cared for, and Joel was good about keeping in touch.
customer
Posted
The first sitter we booked flaked on us, but Rover did come through and help find a replacement, who wound up working just fine. So: we did get a sitter, but it took rather more time to set up than I would have liked.
customer
Posted
Met a great couple who is willing to take our dog periodically over the 2 months we are in Florida. They seem to have done a great job as they had other small dogs there too. Our Bentley came home very tired! I gave it a 4 star because I had trouble getting thru the on-line booking.
customer
Posted
Rachel was awesome she took great care of our cat. The daily check-ins from Rover were cool, but extremely difficult to access without the APP. I don't want another APP on my phone and seeing the check-in via a mobile browser wasn't a good experience.
customer
Posted
Great place to find reliable safe friendly place to watch your furry family members
customer
Posted
I enjoyed the site making it easy to connect and so forth. It was kind of annoying there was a “late pick up fee” for 7pm. Will use again though love the people I picked.
