Marjorie
Posted
I was very happy with my service but…
I was very happy with my service but one thing I do not like is that you have to pay for you visit way before you even have it.

Excellent
35,369 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Loving pet sitters and dog walkers in your neighbourhood.With Rover, it’s easy to find a loving sitter in your neighbourhood who’ll treat your pets like family. Pet sitters on Rover can watch your pets in their home or come to yours. Each sitter is individually reviewed by our team of sitter specialists, and must complete a basic ID verification or background check to be approved as a sitter on Rover.In addition to connecting pet parents with sitters, each service booked on Rover is backed by the Rover Guarantee, access to veterinary advice, photos of stay highlights, and reservation protection.
Rover.com | Pet Sitting (rover.com) has 35,369 customer reviews on Rated Honest, with an average rating of 4.6 out of 5.
Showing 1,912 reviews with 4 stars · Clear filters
Marjorie
Posted
I was very happy with my service but one thing I do not like is that you have to pay for you visit way before you even have it.
Sadie M.
Posted
My Experience with Rover has been extremely good, my pet walker Karin is wonderful, flexible and treats my furry baby just as I would. I will continue to use Rover and highly recommend them.
Michelle
Posted
I was new to using Rover, it was very helpful to have a trusted place to find a pet sitter that has been given background checks and you can read the reviews of others that has use each sitter. The only thing I would change is having a standard welcome email for 1st time users, as I was not sure what I should pack & send with my dog. I understand each sitter will be a little different but having a standard for them to follow would be nice. Like a meet & greet at their house so you know where your pet will be while with them.
Nadiuska
Posted
Rover is excellent, it provides a good platform for the ones who need sitting for their pets. The only reason I give them 4 stars is because when 2 sitters in a row canceled me last minute, and I had to pay for a lot more for a sitter, they gave me a coupon that only lasted 24 or 48hrs, which I couldn't at that moment, and when I asked for my coupon back when I found my sitter they never responded.
CDM
Posted
Out of the 2 people I have used on Rover, I am about 1 and 1. First experience not so good, but our latest sitter was great,
Betty
Posted
This is not just about the recent experience but scheduling in general. It is frustrating when sitters do not keep their schedules up to date as they show availability when there is is not. Also there should be a toggle as to when sitters will be sitting or open to scheduling more than 1 pet at a time.
Response from Rover.com | Pet Sitting· Oct 12, 2022
Hello, we're so sorry for that experience. We do send out regular reminders to sitters to update their availability and their accounts are affected if they do not. We are also currently testing more reminder options! If you haven't already you can message up to ten different sitters a day. That way you can find the perfect match for you and your pet.
Tiffany
Posted
I feel that they should not charge the card until the dog walker accepts. I had four request and four charges on my credit card. I am still waiting for two to be released.
Jeff
Posted
I like the site. One thing I would change for an Android is to have a way to save favorite dog walkers.