Excellent
35,369 reviews
Rover.com | Pet SittingHonesty, pricing, process and quality scores appear once 5 customers have rated them.
Loving pet sitters and dog walkers in your neighbourhood.With Rover, it’s easy to find a loving sitter in your neighbourhood who’ll treat your pets like family. Pet sitters on Rover can watch your pets in their home or come to yours. Each sitter is individually reviewed by our team of sitter specialists, and must complete a basic ID verification or background check to be approved as a sitter on Rover.In addition to connecting pet parents with sitters, each service booked on Rover is backed by the Rover Guarantee, access to veterinary advice, photos of stay highlights, and reservation protection.
Rover.com | Pet Sitting (rover.com) has 35,369 customer reviews on Rated Honest, with an average rating of 4.6 out of 5.
Showing 1,912 reviews with 4 stars · Clear filters
DaveMo
Posted
I liked the wide choice of pet sitters available and their approximate geographic location to my residence. I appreciate seeing the information available on each candidate and their professional qualifications.
Joanne R.
Posted
I very much dislike that Rover does a per pet charge. When I have someone housesit, my dogs are not required to be walked. My dogs are pretty lazy and sleep all day. My cats need little work as they have self feeder/waterer. Only need to scoop. Charging per pet is too much.
Linda & H.
Posted
I connected with a wonderful house/cat sitter for a 1-month assignment. I interviewed her at my home 3 months before our trip. Then a few days before our departure, I had her over for an extended walk through of the cat care (he needs several meds) and what she needed to know about the house. She even took the cat to the vet for a followup appointment. Everything was in good order upon our return. I didn't like that Rover charged my card immediately upon the sitter accepting the assignment, especially considering it was 3 months away. For this reason, I probably wouldn't use Rover in this same scenario in the future. But I will consider Rover for short assignments with less lead time.
Gérard T.
Posted
La liste des pet sitters est trop courte. Par contre le tarif est parfait pour un excellent service. Les pet sitters sont jeunes et sympathiques et prennent soin de leurspensionnaires. Que demander de plus. Utilisez Rover. Vous pouvez leur faire confiance
Response from Rover.com | Pet Sitting· Mar 31, 2023
Bonjour Gérard, merci de votre commentaire. Nous sommes heureux d'apprendre que vous aimez et recommandez notre site. N'hésitez pas à nous contacter à [email protected] ou au +33 805 11 87 47 si vous avez des questions ou si vous avez besoin d'aide dans la recherche d'un pet sitter, nous serons ravis de vous aider ! Cordialement, Mariona
Laura
Posted
Overall, I find Rover pretty easy to use and I’ve hired a couple of pet sitters, all of whom have been great. Sometimes I find the app interface a bit clunky.
Sharon
Posted
The service is really good, found a lovely sitter who was perfect for us. The only thing i dont like is that you have to pay as soon as you confirm dates with a sitter, so if you book 6 months in advance you pay then, would prefer to pay nearer the date as i booked 2 sets of dates at the same time and found nyself parting with alot of money.
Response from Rover.com | Pet Sitting· Mar 30, 2023
Hi Sharon, thank you for your review. Your card is charged at the time of booking, similar to reserving a flight. Rover holds onto the funds and releases payment to your sitter two days after the service is completed. If you have further questions, please reach out to us by phone at +44 8082 812524, mail [email protected], or chat. Tanja
Donna
Posted
I enjoy the ease of finding a qualified pet sitter in my neighborhood. I do NOT like that I have to pay in advance once the service is booked. What if the person doesn’t show up? There should be a certain percent paid up front like 50% and the remainder paid at the END of the booked service.
Denise K.
Posted
Great service! My one complaint is the lack of a calendar to see what you've booked for your pet and when. I have to look in the messages with individual walkers to see the schedule we've agreed on and it's not very easy or fast to do.
