Excellent
35,369 reviews
Rover.com | Pet SittingHonesty, pricing, process and quality scores appear once 5 customers have rated them.
Loving pet sitters and dog walkers in your neighbourhood.With Rover, it’s easy to find a loving sitter in your neighbourhood who’ll treat your pets like family. Pet sitters on Rover can watch your pets in their home or come to yours. Each sitter is individually reviewed by our team of sitter specialists, and must complete a basic ID verification or background check to be approved as a sitter on Rover.In addition to connecting pet parents with sitters, each service booked on Rover is backed by the Rover Guarantee, access to veterinary advice, photos of stay highlights, and reservation protection.
Rover.com | Pet Sitting (rover.com) has 35,369 customer reviews on Rated Honest, with an average rating of 4.6 out of 5.
Showing 1,912 reviews with 4 stars · Clear filters
William
Posted
Sirrine is awesome!!!! She is the only reason we stay with Rover. Rover will not do any refunds even with emergency situations but no. Sirrine is amazing and cares about out babies (dogs) . If she would leave Rover would be 1 star. With her it's 5 star
Jayaraman N.
Posted
This is a well designed platform, however the charge of 10% is very high. There should be a max amount per booking, as there is no additional effort for one day booking or 15 days booking, while a flat 10% is charged.
Pitt M.
Posted
The only thing I have to say is my dog was wet and smelled like pee when I got her back after boarding her. I feel like baths should be included if the dog is boarded for a week or more . My baby didn’t look like she was brushed or anything . I was disappointed . Other than that I was happy to hear she got along with other pups and that her social skills had improved . It was our first time using rover.
Peter
Posted
I was a little bit worried because the last time I tried to get a sitter she didn’t show up for the meet and greet, this is the reason for the four stars. I decided to try again because I hate to board my kids! This sitter (Kaitlyn) was great, she sent pics, took my kids for walks and put my mind at ease.
Karen
Posted
There were plenty of sitters to choose from, and I chose Cassandra. I love her. She’s so good with my dog and other dogs she takes care of as well.
RONNIE A.
Posted
It was great to have a resource of local, trusted pet sitters to choose from with reviews to read from past users. I especially like that the sitter was open to a meet & greet before agreeing to contract the date. The sitter kept in touch with us during our trip & sent a pet photo. The only reason I did not give 5 stars was that I came home to a litter box that had not been scooped for at least a full day & that was part of the list of duties that was left to be done. Otherwise, the job was done very well and this 11 yr old cat requires a LOT of attention!
Anne
Posted
It is a wonderful service and I am glad it’s available, but it’s tricky to understand how it all works.
Erik
Posted
Our experience with rover was very positive. I like the fact that you can see reviews on specific individuals and that a background check was also done. All and all it was a very pleasant experience.
