Excellent
35,369 reviews
Rover.com | Pet SittingHonesty, pricing, process and quality scores appear once 5 customers have rated them.
Loving pet sitters and dog walkers in your neighbourhood.With Rover, it’s easy to find a loving sitter in your neighbourhood who’ll treat your pets like family. Pet sitters on Rover can watch your pets in their home or come to yours. Each sitter is individually reviewed by our team of sitter specialists, and must complete a basic ID verification or background check to be approved as a sitter on Rover.In addition to connecting pet parents with sitters, each service booked on Rover is backed by the Rover Guarantee, access to veterinary advice, photos of stay highlights, and reservation protection.
Rover.com | Pet Sitting (rover.com) has 35,369 customer reviews on Rated Honest, with an average rating of 4.6 out of 5.
Showing 1,912 reviews with 4 stars · Clear filters
Kenneth A.
Posted
Nancy in Robertsdale Al had a ramp built to help my dog get up the steps. She sent me several round of pic everyday. She kept me informed on how my dog was doing. She said he had an upset stomach a couple of times and she washed him. She went above and beyond for my dog.
Rhonda
Posted
It's nice having so many choices for pet care right at my fingertips. I also like knowing I can read the reviews before I choose my pet care person. But I also understand, not everyone is the perfect pet care person and advise getting to know the pet Care person as much as possible if you're going to use them regularly.
Tony
Posted
Rover fees are TOO expensive in that they take 20% of fee from the folks doing the work.
Response from Rover.com | Pet Sitting· Aug 9, 2023
Our team received your feedback and we’re sorry about any difficulties. Feedback from users like you is an important part of maintaining a quality experience and we appreciate you taking the time to share this insight. Service fees go towards maintaining website, sitter advertisement, 24/7 Support Team, 24/7 Vet Hotline, the Rover Guarantee and much more.Next time you’re looking for assistance, feel free to give our Rover Support team a call at 888-453-7889 and we’d be happy to help.
Christy
Posted
I have been very pleased with the care that has been provided by the dog sitters that I have selected. My only complaint is with the Rover app. It doesn’t seem as user friendly as it could and I have had to call for help several times. The customer support has been good but I would rather not have to call.
GALL
Posted
Site bien fait où l'on trouve facilement et rapidement un petsitter près de chez soi. Pas assez d'"Avis" à mon sens sur les personnes présentées. Pour autant, j'ai trouvé une personne super pour mon chat, à qui je le re confierais sans hésitation. Petit bémol, prestation assez chère, les frais pour le petsitter et le client se cumulent.
Response from Rover.com | Pet Sitting· Aug 10, 2023
Bonjour Françoise, Merci beaucoup pour vos commentaires! Nous recherchons constamment des solutions permettant de nous améliorer et nous apprécions les retours des membres de notre communauté. On vous a contacté par mail dans l'espoir de pouvoir vous assister. Ici nos contacts: https://aide-fr.rover.com/, [email protected] ou +33 805 11 87 47. Cordialement, Matilda
Carol R.
Posted
My dog is not used to mingling with other dogs so they kept him inside. I can’t really comment because he was only there for a few hours.
Audrey
Posted
It’s great we found the perfect sitter, I just feel the user interface could be a little easier to use.
Gordon M.
Posted
Very helpful and easy.found a good dog sitter to look after harvey
Response from Rover.com | Pet Sitting· Aug 8, 2023
Hi Gordon, thanks for sharing this positive feedback. I'm so glad Harvey has a great time with your sitter. Wishing you a great day! All the best, Thelma K.
