Angela L.
Posted
Disappointed ☹️ I read reviews thinking…
Disappointed ☹️ I read reviews thinking this was the answer to my shedding thinning hair but alas it’s not working for me. A lot of money wasted
Average
457 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Routine Wellness is listed under Hair Care & Styling.
Routine Wellness (routinecos.com) has 457 customer reviews on Rated Honest, with an average rating of 3.1 out of 5.
Showing 30 reviews with 2 stars · Clear filters
Angela L.
Posted
Disappointed ☹️ I read reviews thinking this was the answer to my shedding thinning hair but alas it’s not working for me. A lot of money wasted
Mrs Julie G.
Posted
The description of the shampoo & conditioner (coconut & vanilla for thinning hair) mentions only the good ingredients. Only when you read the bottle are the chemical components mentioned and only in the accompanying leaflet do they say that it might have a drying effect on some hair. I would not have bought it had this been mentioned up front. Have only used it twice carefully following the instructions & my normally smooth & shiny hair is so dessicated & brittle that I struggle to get a wide toothed comb through it. I will not be doing any more damage by using it again. The smell is nothing like coconut & vanilla and I find it decidedly unpleasant. Expensive mistake -lesson learned.
Emily T.
Posted
This was my second order from this company. I do have a lot of new hair growth, so I feel like the product is good. However, the customer service is lacking. I ordered a shampoo and conditioner and there was absolutely no packaging in the box and the lids arrived damaged. Customer service were not helpful and offered me a $10 coupon to use towards my next order. But this would be in the form of a voucher code so could not be combined with other discount offers. I asked for a $10 refund to be applied to the order that was damaged and that wasn’t possible either but they were “SO SORRY” customer service needs to learn that actions speak louder than words. Not sure I will order any more to be honest. This has left a bad taste in my mouth.
Trish
Posted
This product is terrible for fine/thin hair. I started losing my hair using it! I went back to using ShapiroMD and will not buy Routine again!
Tracy
Posted
Smells ok, cleanses well but have seen zero change in my hair. Will not waste money on buying again.
Tessa G.
Posted
I ordered the unscented because of so many negative comments about the smell. I have been using the shampoo/conditioner for about 4 weeks and see some hair growth along the hairline which is where it was thinning. My 2 comments are: my scalp seems very dry and I had some itching, so I am only washing 1 x a week. My hair has no body and is flat?? Is it color safe because my previous highlights are turning so light and my hair is dark brown? Please advise, I am willing to give it more time. Dorothy
Response from Routine Wellness· Mar 26, 2025
Hey Tessa, are you using the conditioner too? That will help with dryness. If you tend to have dry hair, I'd also recommend our mask, which can help alleviate that situation. Our shampoo and conditioner are safe for color treated hair. About 60% of our customers color or chemically treat their hair, so it was important for us to get that right!
Patricia M.
Posted
Unfortunately I have had to stop using this. It made me loose hair!!! When I first used it it made my hair really shiny but it wasn’t good for coloured hair. And since the last 3 months I’ve noticed my hair thinning so much and I can only put it down to this as my hair normally grows quick but it is thin.
Wkd66 W.
Posted
After the reviews I read I thought I would give the shampoo & conditioner a try for my fine hair. Im so sorry but this product is not for me. After using the shampoo my hair felt terrible, it was so luggy, I followed with the conditioner, it did improve a little, but not alot. I followed the guidlines for usage too. I tried to persevere with it for a few more washes thinking it would improve, however, it did not. I disposed of both products. For me one of the worst shampoos used. Sorry but obviously not for everyone.