RoomifyReviews of roomify.com

I ordered two different orders for two different students/schools. Neither of the orders arrived on the move-in date. Reached out to customer service and got no response.

Unreal. What a "Mickey Mouse" company. I would give ZERO stars if it was an option. Reading the other reviews I CAN SEE I'm not the only disappointed customer. My order took 18 days to get to me. I had to ask multiple times for a status. End of the day my order didn't get to me on-time and I ended up having to spend another $60+ dollars to get it shipped to my daughter. Then a customer service rep named "Alyssa" says "sorry for the inconvenience" and didn't even offer to reimburse me for the shipping or even a credit IN CASE I wanted to do business with this crappy company again. Save time and frustration and DO NOT order from them.

I am Mad right now, I ordered beginning of August am I still don't have my Damn shipment but they took my money real quick..Phone lines down an dumb email an text message is Crap..I never had this experience before an ordered within the last 2 years an things was fine... They have until Friday an I'm calling the Better Business Beareu an My Bank an If I have to a Lawyer. By the way they are conducting Business seems like a Scam ...Never Again an I'm gonna make sure people know about Roomify!!!!!!

Would give 0 stars. Dont order from here. They take your money, repeatedly say they teceived our order. No confirmation of shipping. Try calling, phones arent working. Text. Email, get a blanket response back that we are a small team and we will respond in 24 hrs. Then nothing new, just we have received your order. Cost $300.00. Said 10 to 15 business days. Ordered in July, still nothing today August 20,18. Giving until 9/1. Then contacting lawyer.

Ordered a dorm room bundle on 8/4 after a referral from a friend. Needed the stuff by 8/18 for a college move in. The order form said shipping 3-10 days "plus processing time". No big deal, right? Well after a week and a half I started getting concerned. After some digging I found that their processing time is 3-10 business days, on top of the 3-10 days for shipping. Between shipping and processing that is a max of 20 business days, which is essentially a full month! Not cool! Realizing that my order still had not shipped and the items were not going to arrive in enough time, I tried to cancel the order. On 8/16, I tried to call to cancel but all I got was a recording saying that their phones were down and I was directed to email in. Tried to text, I got a auto response that says that they only respond over email. Emailed in to cancel my order, I got a "we'll get to you in 24 hours". To date, I have not received a response. They shipped my order on 8/17 and it wont arrive until 8/21. I had to go buy the items I needed locally. Thankfully they have free shipping on returns since I spent over $95. I hope the return process isnt difficult. I understand that Ecommerce stores get busy and this is probably a crazy busy crunch time for them with students going off to college. Some text on the order page or anywhere in the order process that said "we estimate your order will ship on yyy date and arrive on zzz date" would have prevented this entire mess. Also they really need to improve the processing time, two weeks is unacceptable.

This is the worst company I have ever dealt with. I ordered my son's bedding through a bundled package on July 30th was told I would receive it within 14 days. I have called, sent text messages and no response! I have not received anything and can not get a response back. Phones are down and have been for two weeks and when you send an email you receive an automated response you will here something within 24 hours I have sent 5 emails in two weeks with absolutely no response. I am stressed out have no bedding for my son who leaves for school in a week! This is a horrible company now I have to dispute this charge with my credit card company I would never do business with then it is a SCAM!!!!!!! Who ever Omar is he is a LIAR and a THIEF!!!!!!!

Absolutely Horrible !!! I move in in 5 days.. I've placed my order over a week and half ago and NO TRACKING NUMBER. YES I'VE CONTACTED SUPPORT ! I'M DISGUSTED. Worst freshman experience ever.

Horrible company. They won’t tell you when they are shipping out your order. I decided to email them to cancel it because I knew it wouldn’t arrive on time. Instead they shipped it out without telling me. Definitely a scam.