Alan
Posted
Totally unresponsive
Rockatee sent the wrong hat and never responded to many emails I sent trying to get the right hat delivered.
Average
202 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Pop culture shirts, sweatshirts and gifts
Rockatee (rockatee.com) has 202 customer reviews on Rated Honest, with an average rating of 3.1 out of 5.
Showing 79 reviews with 1 star · Clear filters
Alan
Posted
Rockatee sent the wrong hat and never responded to many emails I sent trying to get the right hat delivered.
customer
Posted
Terrible quality shirt. It doesn’t look as good at the picture. It’s an iron-on
customer
Posted
I ordered a hat that was “returned to sender”, after no refund I reached out to the company but have heard nothing
customer
Posted
The product was not delivered. Money was not refunded. A fake tracking system was used.
Sunnycustomer
Posted
Doesn’t answer phone calls, left a voicemail but never heard back, order process is confusing. Doesn’t respond to emails. Overall customer service experience is bad.
Mike
Posted
Shipping and all other factors were good. The hat I ordered is the problem. The logo is incredibly off centered and tilted. Quality of the hat is fine, just disappointed with the logo.
customer
Posted
I didn't recieve my order.
Princess O.
Posted
I ordered a sweatshirt on December 11th. I log on today (Dec 27) and it still shows as processing even though their shipping policy shows 7-11 days for domestic orders. I emailed and got no response. I called and no one was available to help, just an answering machine but I did leave a voicemail. There is absolutely no customer service. I DO NOT recommend.