WAyeaAfAfuedhA
Posted
Excellent service
Excellent service. I was sent a new mouse for free under warranty because my last one had a scrolling problem.

Average
397 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
ROCCAT® is a Turtle Beach brand that designs stunning PC peripherals engineered to give gamers the ultimate competitive advantage. Led by former esports pro and founder Rene Korte, ROCCAT® has become a pioneering PC gaming accessories manufacturer. Whether you are a professional esports athlete, hardcore gamer, casual player, or just starting out, EXPERIENCE PRECISION with Turtle Beach’s official PC gaming accessories brand.
Roccat (roccat.com) has 397 customer reviews on Rated Honest, with an average rating of 3.8 out of 5.
Showing 255 reviews with 5 stars · Clear filters
WAyeaAfAfuedhA
Posted
Excellent service. I was sent a new mouse for free under warranty because my last one had a scrolling problem.
jose
Posted
Only a few basic questions asked before sending me a new unit. First time I've ever returned anything under these circumstances but glad the experience was made easy. I'll be sticking with them for future purchases as well, great product, great customer service.
Karl
Posted
Customer service was A+. My issue was resolved in one day.
Lisa
Posted
I originally ordered the wrong head set. Roccat was Awesome in helping me return the product and ordering the right one. Very nice people to deal with.
Vance
Posted
Headset Fun I had an issue with a headset i had purchased that was cracking in a way that was a manufacturing defect... they realized it and replaced them with no issues. will get more of their products in the future :)
Martin D.
Posted
Excellent return service. Will be returning roccat customer for sure (already am lol)
tmsta
Posted
Top products.
EdWood
Posted
The product is great, even if I had some issues but I received a replacement within a short amount of time. The customer service was very helpful and guided me through the process.