Nick T.
Posted
Do not use this company
Do not use this company, they are scammers! Ordered £70 game weeks ago kept getting progress emails, then they just stopped. Tried chasing, total waste of time.
Bad
56 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Retrosnap is listed under Children's Entertainment.
Retrosnap (retrosnap.com) has 56 customer reviews on Rated Honest, with an average rating of 1.1 out of 5.
Showing 53 reviews with 1 star · Clear filters
Nick T.
Posted
Do not use this company, they are scammers! Ordered £70 game weeks ago kept getting progress emails, then they just stopped. Tried chasing, total waste of time.
Karen C.
Posted
Deceptive marketing. Ordered 12/2 and was promised delivery by mid December. Comes on a slow boat from China. Still haven’t received. Ruined Christmas gift. Do not buy from the Retrosnap!!
Christopher D.
Posted
Ordered at the beginning of December. Still nothing has arrived. Very good at sending multiple marketing emails, though. Just to really rub it in.
Steve M.
Posted
Order 2 items for Christmas on the 30th November and still haven’t arrived (2nd January) MASSIVE SCAM! Email comms has been poor. Deserves a 0/5 stars
Joost
Posted
Same problem as the others
CJ S.
Posted
Dropshippers. Total scammers. Don't fall for it. ordered a month ago with black Friday sale and it shipped from China a month later.
Jackie C.
Posted
I'd love to review this product but it still hasn't shown up, 11 days after it was supposed to arrive. It didn't even leave their sorting facility until 9 days after it was supposed to arrive at my house. This is a ripoff especially before Christmas. I wish I could give negative stars.
laura W.
Posted
No option for no stars. Ordered a hand held console, targeting people buying for Christmas gifts. Purchased on 1st December. Told there was a problem with shipping. December 24th and multiple grumpy emails from me later I get little response other than a generic copy and paste email. In the end I raised a dispute with the bank, they promised 4-10 days delivery, the good cost £66 - this was a big spend for me. I would not use this company. I have since found out they are a drop ship company, the products they sell can be found on cheaper more reliable alternative sites such as Ali express. All in all - DO NOT fall for the fancy advertising. No delivery time scale fulfilled as promised,no goods, refused refund, poor customer service extremely bad and a total scam. Do contact your bank if this has happened to you and use pay pal or credit cards to be safe.