Stephen M.
Posted
Appealing
Appealing - booked a different restaurant instead.Useless system.
Bad
139 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
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Resy (resy.com) has 139 customer reviews on Rated Honest, with an average rating of 1.2 out of 5.
Showing 128 reviews with 1 star · Clear filters
Stephen M.
Posted
Appealing - booked a different restaurant instead.Useless system.
EM
Posted
Still no Android app and not allowing more than one reservation, despite being hours apart, Resy continues to prove why Tock and open table are superior platforms.
Matt M.
Posted
Shambles of a brand. The disconnect between resy and the restauraunts is unreal. Pointing the finger at each other and not taking the blame for a mistake that either one of them needs to take responsibility for. Try to go direct to venues if you can
Yousuf H.
Posted
App sporadically does not recognize me, and then goes into a loop when I try to login. Has been happening over and over again for some time. Why don't they fix it?
Anton K.
Posted
The service is unusable. I tried multiple times to log in with my phone number, and it kept saying I was someone else. I tried to “create a new account” with my email, but it wouldn’t let me because I already have an account. The result is that I couldn’t make a reservation because it didn’t recognize the existing account I already have. It’s frankly BS you need an account to make a reservation on Resy anyways. A middle schooler could design a more functional website.
JP
Posted
Absolutely the worst reservation system ever. Cumbersome, unbelievably duplicative, and endless forms. OpenTable is so superior in all aspects.
jonathan
Posted
Resy is the most god awful reservation app. I've never encountered so many problems doing the most simplest thing. 3 credit cards, google pay, nothing works when inputting my details. THEN I found out it's founded by Gary Vaynerchuk - the wankiest person on the planet. It's no wonder that nothing in this app works. I'll probably NEVER dine at any places that use this for their booking.
Patrick
Posted
Awful. Goes round in a loop. can't use it without creating an account. can't change the number associated with the account without logging in. Can't change the credit card associated with the account without logging in. But has the wrong number which seems to be the only way to log in. I hope they go bust and the owner stubs his toe