RespShop.comReviews of respshop.com

They provide you tube education which makes it so much easier especially since there isn't a storefront I can go to. They are also quite patient and helpful on the phone.

good prices

I still have issues with shipping charges.

I did receive my new head gear in a timely manner. However, because of the packaging not being secure, the nose pillows on it are bent so badly that it is unusable. You should pack these items in a box for protection and quit mailing them in an envelope where they are deformed.

Your ad was confusing. Description said item 468 was the pillow and all other orders were the cushion. I ordered 415 but it came with the pillow. I was able to call you and the rep was very pleasant and understanding, sent me a cushion, problem solved. thanks Ralph

I purchased the ResMed AirMini travel CPAP machine and was so excited to have a smaller option for travel… until I turned it on. It was so noisy I couldn’t even use it. For a machine that costs a little over $1,000, I expected it to be at least functional without sounding like a leaf blower next to my head. Then I found out there’s a “noise cancelling kit” I could buy for the low price of $105. Really? After spending a grand on the machine, now I have to shell out another hundred dollars just to make it usable? That’s annoying to say the least. But here’s what really set me off — the so-called noise kit arrived in an envelope, with all the tiny parts wrapped individually and no invoice, no instructions, and not even a basic diagram explaining what goes where. At that point, I was so frustrated I didn’t even bother trying to put it together to see if it worked. I’m writing this to warn others: DO NOT BUY THE TRAVEL CPAP. It’s loud, overpriced, and feels like a bad experiment. Stick with the original full-size machine — this one’s not worth the money or the headache. UGH. This is an updated review:I want to thank RespShop for reaching out so quickly after my original review! Cecilia from their marketing team personally contacted me and sent a clear, easy-to-follow PDF guide on how to properly assemble and use the AirMini Noise Cancellation (Muffler) Kit. Their quick response and genuine effort to improve the customer experience really impressed me. The instructions made all the difference, and I’m now getting much better results with my AirMini setup. It’s nice to see a company that actually listens to feedback and takes action to help their customers. Great job, RespShop — and thank you again for the excellent follow-up!

The problem is the product. Have you tried this? It is VERY tight on the host, and the zipper I'd of low quality. It was difficult to zip, and much more difficult to unzip. Ditch the product! 2 stars for the product. Repshop did contact me right away about it (hence 4 stars), and are taking it up with the manufacturer. I may well have to cut it off when time to change hoses, tho.

It's a very nice offer with a discount and fast delivery.