Excellent
447 reviews
ResparkedHonesty, pricing, process and quality scores appear once 5 customers have rated them.
Rediscover the Joy of Creating 🎨At Resparked, we believe that everyone has a creative spark waiting to be reignited—and that’s where The Customizer Engraving Pen shines. Designed to make crafting effortless and fun, this tool brings creative activities within reach for anyone.
Resparked (resparked.com) has 447 customer reviews on Rated Honest, with an average rating of 4.7 out of 5.
Showing 402 reviews with 5 stars · Clear filters
WJ
Posted
Love the engraver pen! Always get my orders FAST!!
Response from Resparked· Nov 28, 2025
Thank you! We’re so glad you’re loving the engraver pen — and it’s great to hear your orders are arriving fast. We appreciate you! 🧡
Athena C.
Posted
Take advantage of their small-company people-pleasing. They have great customer service, and you can easily get a faulty product replaced for free with an extra set of stencils for free (or at least I did). Even though their customer service is a small team, they respond faster than I’d expect, especially for my questions I sent to them via Instagram. They also answered those questions in a way that was more helpful and practical than I expected. Please take advantage before the company becomes big because who knows what they’d be like in the future.
Response from Resparked· Nov 28, 2025
Thank you so much for sharing this! We’re really glad to hear our team was able to help quickly and get everything sorted out for you — that kind of support is exactly what we strive for. We’re grateful for customers like you who notice the effort we put in. 🧡
Humberto S.
Posted
Most impressive was the responsiveness of the we’re team. I reported my concern and because it was after 5pm CST, I did not expect to hear back until the next day or later. To my surprise, a response came back within the hour. Customer service is a very important part of any business as it adds value and keeps customers coming back and spreading awareness about this company. Thank you again
Response from Resparked· Nov 28, 2025
Thank you for taking the time to share this. We’re really glad to hear our team got back to you so quickly — even after hours. Fast, thoughtful support is something we take seriously, and it means a lot to know it made a difference for you. Thanks again for the kind words and for being with us. 🧡
Cornish L.
Posted
From our first contact we were made to feel welcome. The service we received was first class, and although our purchase was eleven months ago and we did not have any delivery paperwork, we were taken through the process of confirming our order. We were very pleased to receive the replacement item in short time. First class service, you deserve a gold medal.
Response from Resparked· Nov 28, 2025
Thank you so much for writing this. It means a lot to hear that you felt supported from the very beginning. Tracking down an order from nearly a year ago isn’t always simple, but I’m glad our team was able to sort everything out smoothly and get the replacement to you quickly. Your “gold medal” line genuinely put a smile on our faces. 🧡
Shirley
Posted
Fast response to my question. And suggested an alternative i will consuder.
Response from Resparked· Nov 26, 2025
So happy to hear that! Glad we could get back to you quickly and offer something that might work even better for you. If you end up trying the alternative, we’d love to know how it goes 🧡
Elizabeth G.
Posted
Ordered the Customizer for a Christmas present. Product arrived and was as advertised. I had a query after delivery and the customer service team were excellent. Very quick to respond, and very helpful which is rare nowadays. I would definitely order from the company again.
Response from Resparked· Nov 26, 2025
So good to hear your Customizer landed perfectly and the team could help right away. We really appreciate you choosing us 🎉
Mrs Stephanie B.
Posted
I stupidly used account details for an old account. Within half an hour I had emailed Resparked to cancel, received a confirmation it had been done and reordered. That is brilliant service in my book!
Response from Resparked· Nov 26, 2025
Thanks for sharing this! Glad we could get everything sorted for you so quickly — things like that happen more often than you’d think 😄
Christine M.
Posted
The people here are fantastic. Very helpful. Response to any question is quick and efficient. So rare nowadays. Love this place.
Response from Resparked· Nov 26, 2025
Thanks so much for this — really means a lot to us 🧡 We’re happy to hear the team could help you out quickly and clearly. We try to keep things simple and human, so it’s great to know it shows.
