Excellent
571 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
As global citizens, we strive to offer fair prices to the market, understanding that the prices in optometric practices and other retail facilities are often unreasonably high. Replacement Lens Express is committed to providing its customers with the fastest, highest quality lens replacement service on the web.Our optometric lab has been excelling in the industry for over 70 years. It is our commitment to selection, quality and customer service which have helped us to last in this competitive market for so long.Our online ordering system is quick and easy to use, however, we believe that talking to a real person at any time should always be an option. That's why our service personnel are some of the best in the industry, helping customers understand their lens needs in real-time.Explore Replacement Lens Express NOW to learn why so many of our customers are thrilled with their new lenses!
Replacement Lens Express (replacementlensexpress.com) has 571 customer reviews on Rated Honest, with an average rating of 4.6 out of 5.
Showing 476 reviews with 5 stars · Clear filters
M D.
Posted
I was apprehensive about sending my frames for new lenses. They kept me informed every step of the way. I was informed when they received my frames, went to the lab, were finished and when they were shipped. I am very happy with the service. I have already sent another pair to Replacement Lens Express for new lenses.
Cindi S.
Posted
I sent my frames in to have new lenses pin in. They did an awesome job and I received them quickly. I will be a repeat customer.
ashwin D.
Posted
have had 3 lens made with them and every time it's fast and easy. they keep you updated as to the progress and give you tracking when it ships out. no complaints. will continue to use.
Robert W.
Posted
I was a bit apprehensive about ordering lens on line for my new Flexon frames. Ordered their RLE advanced digital progressive, polycarb,Transitions Xtra-active. They took about 10 days to produce and send them out. I ordered 2 sets because I am always dropping my glasses and putting a ding right in the center of the lens!!!!! Never over to the side or at a place you don't see it. ALWAYS in the center! I am very happy with their lens, communication and shipping. They're a good company that I will defiantly order form again.
Andrew
Posted
I bought a pair of Ray-Ban's and everything about the experience was great. Ease of ordering, cost, and speed of arrival. I will certainly purchase from Replacement Lens Express again in the future.
Penny W.
Posted
I enjoyed my shopping experience at RLE. I was shopping for digital progressive lenses and saw that I had many many lens options. After working with the customer service staff through some emails, they helped me find the right lenses to meet my needs, and I am happy with the final product.
Roger O.
Posted
Sent in my prescription and Ray Ban frame number and had my lenses within a week. Very pleased with my new progressive Transitions lenses.
Response from Replacement Lens Express· Jun 18, 2015
Thanks Roger! We enjoyed working with you :)
Michael M.
Posted
A product back order was handled swiftly making my experience pleasant and the people were quite nice, Thank You all!
