Replacement Lens Express Reviews | Read Customer Reviews of replacementlensexpress.com

Replacement Lens Express Reviews | Read Customer Reviews of replacementlensexpress.com

Replacement Lens Express reviews

Showing 476 reviews with 5 stars · Clear filters

Tradernin
Posted Apr 11, 2023
Outstanding glasses frame and customer service
Outstanding glasses frame, price and customer service to promptly correct a computer system glitch in ordering. Couldn’t be more pleased.
Response from Replacement Lens Express· Apr 11, 2023
Hi, Thank you so much for taking the time to review your experience with us. We are so happy that you chose to shop with us for your new frame! Please do not hesitate to contact us with any questions you may have in the future!~ Welcome to the RLE family! Best Wishes Jennifer
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eric P.
Posted Mar 23, 2023
On time and the from the ordering to…
On time and the from the ordering to the easy process I was very happy.
Response from Replacement Lens Express· Mar 24, 2023
Hi Eric, Thank you very much for taking the time to leave us such a wonderful review. I am thrilled to hear that you love your new lenses and that you experience with RLE lived up to your expectations. We are truly happy to hear this and we welcome you to the RLE family! Sincerely Jennifer
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James W.
Posted Mar 23, 2023
Puts old frames back on my head!
I have a very-hard time finding frames that I like that fit me, but I do have a cashe of old frames that I love but need up-to-date lenses. This company is an answer to my dreams and I now have three pairs of glasses that meet my latest prescription that look great and fit well.
Response from Replacement Lens Express· Mar 23, 2023
Hi James, Thank you so much for leaving us such a kind review. I am happy to hear that you love your new lenses and are happy with our services too. We are thrilled to have you as part of the RLE family and again if you have any questions please do not hesitate to send me an email. Sincerely Jennifer
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Charles D.
Posted Mar 12, 2023
Easy process
Easy process, quick turnaround. Good communication on front end of process, no notification my order was completed, just showed up. Good price point.
Response from Replacement Lens Express· Mar 13, 2023
Hi Charles, Thank you so much for taking the time to rate your experience with RLE. We truly appreciate your feed back about your products and service. I do apologize that you were not notified that your order was shipping, I will make sure to contact our IT department to find out why this notification was not sent to you. Thank you again for choosing RLE for your visual needs. Sincerely, Jennifer
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Xavier
Posted Mar 9, 2023
Quick Replies/Updates
Despite shipping problems (carrier problem), customer service was very good, sincere, and quick to reply.
Response from Replacement Lens Express· Mar 9, 2023
Hi Xavier, Thank you for taking the time to review your experience with RLE. I am very sorry that you experienced shipping delays with your order, but I am happy that we were able make the changes needed and get your new frame sent right out to you. Please do not hesitate to email with any questions you may have in the future. Thank you again and welcome to the RLE family! Sincerely, Jennifer
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Daryl Y.
Posted Feb 21, 2023
Very friendly customer service and fast…
Very friendly customer service and fast response times to by many questions. Less than a week on complete turn around time. Great prices and I love my glasses!!
Response from Replacement Lens Express· Feb 22, 2023
Hi Daryl, Thank you for taking the time to review your experience and new sunglass lens order with Us. I am truly happy to hear that your experience has been friendly and informative. Thank you again for choosing RLE for your new prescription sunglass lenses. Please do not hesitate to email me with any additional quesitons you may have. Sincerely, Jennifer
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Donn L.
Posted Feb 21, 2023
Accurate work
Accurate work, quick notifications and fast turn around
Response from Replacement Lens Express· Feb 22, 2023
Hi Don, Thank you so much for taking the time to review and rate your new prescription eye glass lens order. I am thrilled to hear that you are please with our quality, craftsmanship, and service. Thank you again for choosing RLE for your visual needs. Please do not hesitate to email us with any questions you may have. Take care, Sincerely, Jennifer
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Beverly
Posted Feb 8, 2023
I am a returning customer
I am a returning customer. I lose my eyeglasses all the time so I purchase frames and have the lenses replaced. Replacement Lens Express is my "go to" place to get the job done quickly and efficiently.
Response from Replacement Lens Express· Feb 9, 2023
Hi Beverly, Thank you very much taking the time to review your experience and new prescription lenses with RLE. We truly appreciate your continued support. I am thrilled to hear that you are loving all 3 pars of your newly lenses frames. Thank you again we love having you as part of the RLE family. Sincerely Jennifer
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