Rissa L.
Posted
Hardly any product inside and costs almost $100
This company have released a new face serum. It's claiming to have nmn/nad etc. So the bottle is huge, you can't see into it either. Claims to have 50ml inside however I'd say it only has 10-20ml, it lasted a few squirts and finished. I'd say they are lying about how much product is inside and hiding it with the huge package. Also, it cost almost $100. Rip off!! Stay away!!!
Response from renuebyscience.com· Jun 16, 2025
Our Face Serum contains exactly 50mL as labeled and is manufactured by an FDA-registered, cGMP-certified facility. We use an airless pump system to protect the NMN and NAD+ active ingredients from oxidation - this vacuum-sealed design can make it difficult to visually gauge remaining product but ensures ingredient integrity. The serum typically lasts 4-6 weeks with proper application. We've resolved this customer's concerns directly and provided a full refund. We stand behind our products and encourage customers to contact us directly with any issues.