Excellent
377 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Need an underwater lift bag? Yes, we rent that. We have underwater lift bags with capacities from 200 to 100,000 pounds. Perhaps your job requires a large diameter pipe plug. We offer inflatable pipe plugs in sizes up to 10 feet! Want to lift a house or a bridge? Check out our heavy lift air bags and pneumatic lifting systems. We also have a wide array of cordless, pneumatic, and hydraulic underwater tools. We ship them to you or your job site, anywhere in the world. If you prefer to buy than rent, we also have amazing prices on all our items. Rental Tools Online is a unit of National Tool Leasing, which has tremendous buying power. Take advantage of this combination of pricing and equipment you won't find anywhere else!
Rental Tools Online (rentaltoolsonline.com) has 377 customer reviews on Rated Honest, with an average rating of 4.9 out of 5.
Showing 356 reviews with 5 stars · Clear filters
Mike F.
Posted
Great customer service
Response from Rental Tools Online· Sep 21, 2021
Mike, Thank you for coming to RTO for your pneumatic pipe plug needs. We are confident you will be impressed with Trelleborg's line of pipe plugs. Contact us if you have any questions or if we can help in any way.
Ryszard M.
Posted
Excellent and very fast service.
Response from Rental Tools Online· Sep 21, 2021
Ryszard, Thank you for you business. Let us know if you ever need any more smoke blower accessories and we will be happy to help. We appreciate you taking the time to give us a 5 star review, it means a lot to us!!
Paul D.
Posted
My customer service agent Will Noonan was outstanding to work with as always found me an equal product for one I normally use that was out of stock, Very helpful and very quick.
Response from Rental Tools Online· Aug 30, 2021
Paul, Thank you for your business and this stellar review! I'm glad we were able to get a good alterative for your application. Let us know if we can do anything to help out in the future.
Tom H.
Posted
I found the staff very informative and easy to deal with. My order arrived as promised on the day requested. I will use them again as needed. Tom
Response from Rental Tools Online· Aug 23, 2021
Tom, Thank you for your business! We are confident you will be impressed with your Sava/Trelleborg Power Lift Bag rental. Don't hesitate to contact us if you have any questions or if you ever need addionital lift bags or equipment.
Richard B.
Posted
I ordered a tool with agreement we would get it by Thursday!! It is Saturday and we still have not received it. The schedule of a project greatly depended on this tool!! I'm a very unhappy customer!!! After posting my previous opinion, I need to make an adjustment to my review. I am very pleased to announce that the operations manager of Rental Tools Online contacted me directly and took care of this matter with the shipping agency which turned out to be the one at fault and NOT Rental Tools Online. I highly recommend Rental Tools Online! They offer a wide assortment of tools and their customer service is the BEST I have experienced ever. Made contact with the customer and hastily followed through until the transaction was complete!! Thank you and I highly recommend this company, you will not be disappointed. Rich
Response from Rental Tools Online· Aug 23, 2021
Richard, Thank you for your honest feedback and for taking the time to give an update on your experience with RTO. We appreciate your business and if there is anything we can help with down the road, let us know and we will get it done!
Paul S.
Posted
Fast service and price was right!
Response from Rental Tools Online· Aug 5, 2021
Paul, Thank you for your business! If you ever need any other Hycon accessories or tools we would be happy to help! We appreciate you taking the time to give us this great 5 Star review.
TMF
Posted
Incredible customer service!
Response from Rental Tools Online· Aug 4, 2021
Todd, Thank you for coming to RTO for you Nemo needs! Let us know what you think about that 8k Diving Floodlight! Give us a shout if there is anything we can do to help out.
Marc S.
Posted
Great customer service. Will was great. Always polite and professional. I had to rent a power pack from a different company and I had troubles with it. I called will and he was able to answers the questions that I had. I would highly recommend rental tools online. Make sure you ask for Will.
Response from Rental Tools Online· Aug 4, 2021
Marc, Thank you for the kind words! Glad we were able to help out with the hydraulic power pack. Don't hesitate to contact us if we can help with any project down the road.
