Great
2,747 reviews
ReflexMDHonesty, pricing, process and quality scores appear once 5 customers have rated them.
Try ReflexMD Today ReflexMD makes weight management simple. Our innovative telehealth platform connects consumers directly with board-certified physicians, enabling high-quality care in the comfort of home. Our white-glove concierge service, through our Wellness Advisors, guides consumers on every step of their wellness journey, providing education and motivation as well as convenient, affordable access to provide GLP-1 weight management medications. Real solutions. Doctors who care. Results you see and feel. That’s the ReflexMD promise. Contact Us ReflexMD is changing the way people manage their health. First Stop: weight management. We’re addressing America’s obesity epidemic by providing consumers access to the GLP-1 medications. We believe healthcare should be accessible and reliable for everyone, so we’re building a future where high-quality care and treatments are always within reach.
ReflexMD (reflexmd.com) has 2,747 customer reviews on Rated Honest, with an average rating of 4.3 out of 5.
Showing 1,985 reviews with 5 stars · Clear filters
Cindy
Posted
Great customer service!
Response from ReflexMD· Aug 13, 2024
Hi Cindy, We're delighted to hear about your positive customer service experience! Your feedback inspires us to keep delivering exceptional service. If you need assistance in the future, don't hesitate to reach out.
JustAnswer C.
Posted
Shipment came in a timely manner.
Response from ReflexMD· Aug 12, 2024
We're thrilled to hear about your positive experience! Your feedback motivates us to continue delivering exceptional service. If you ever need assistance, please don't hesitate to reach out. Thank you for choosing ReflexMD to support your health journey.
Holly I.
Posted
It’s been a very easy process I’ve lost about 15 lbs in a month and a half. I don’t feel hungry and don’t eat as much. My doctor has been great. He’s looked at my blood work and has kept in touch with me through this whole process.
Response from ReflexMD· Aug 12, 2024
We're thrilled to hear about your positive experience! Your feedback motivates us to continue delivering exceptional service. If you ever need assistance, please don't hesitate to reach out. Thank you for choosing ReflexMD to support your health journey.
Dennis I.
Posted
UPS delayed delivery by 26 hours, medicaation was not refrigerated and was warm to touch. Dissatisfied with delivery carrier
Response from ReflexMD· Aug 16, 2024
Hello Dennis, We are truly sorry to hear about your negative experience, and we appreciate you taking the time to bring this matter to our attention. Your feedback is essential to us as we continuously work to improve our services. We are sorry to hear the medication was warm in your package when it arrived, but please don't worry. While our compounded medications are shipped with ice packs, the medication has been through cGMP stability studies and was found to be thermally stable at extreme temperatures well above 100°F. Assuming your package was not subject to extreme temperatures longer than two days, there should be no impact to safety or potency. We have shared this feedback with UPS and our logistic partners. We will also reach out to you directly. Thank you for the opportunity to make things right.
Jane
Posted
You guys are wonderful! Easy to work with! Thanks for all you do to help people like me!!!
Response from ReflexMD· Aug 12, 2024
Thank you for sharing your positive experience with us! We're thrilled to hear it, and your feedback motivates us to continually provide outstanding service. If you ever need assistance, please feel free to contact us anytime. We're honored that you chose ReflexMD to support your health journey, and we're committed to exceeding your expectations every step of the way.
LINDA
Posted
It has been a wonderful experience from start to this point. I was susceptible of the process, but l was wrong. From the ordering process is made so easy, the deliver is on time. I have been on it 6 months and have lost 45 lbs.
Response from ReflexMD· Aug 12, 2024
Hello Linda, We're delighted to hear about your positive customer service experience! Your feedback inspires us to keep delivering exceptional service. If you need assistance in the future, don't hesitate to reach out.
Marie M.
Posted
Great customer service and great delivery service.
Response from ReflexMD· Aug 14, 2024
Hello Marie, We're delighted to hear about your positive customer service experience! Your feedback inspires us to keep delivering exceptional service. If you need assistance in the future, don't hesitate to reach out.
Paula
Posted
I have been given all the support I need and they have always gotten back to me with any questions I have.
Response from ReflexMD· Aug 12, 2024
Hi Paula, We're delighted to hear about your positive customer service experience! Your feedback inspires us to keep delivering exceptional service. If you need assistance in the future, don't hesitate to reach out.
