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2,747 reviews
ReflexMDHonesty, pricing, process and quality scores appear once 5 customers have rated them.
Try ReflexMD Today ReflexMD makes weight management simple. Our innovative telehealth platform connects consumers directly with board-certified physicians, enabling high-quality care in the comfort of home. Our white-glove concierge service, through our Wellness Advisors, guides consumers on every step of their wellness journey, providing education and motivation as well as convenient, affordable access to provide GLP-1 weight management medications. Real solutions. Doctors who care. Results you see and feel. That’s the ReflexMD promise. Contact Us ReflexMD is changing the way people manage their health. First Stop: weight management. We’re addressing America’s obesity epidemic by providing consumers access to the GLP-1 medications. We believe healthcare should be accessible and reliable for everyone, so we’re building a future where high-quality care and treatments are always within reach.
ReflexMD (reflexmd.com) has 2,747 customer reviews on Rated Honest, with an average rating of 4.3 out of 5.
Showing 260 reviews with 1 star · Clear filters
Carol
Posted
Horrible experience !! Would not recommend to anyone
Response from ReflexMD· Jul 16, 2024
Hello Carol, I'm truly sorry to hear about your negative experience, and I appreciate you taking the time to bring this matter to our attention. Your feedback is essential to us as we continuously work to improve our services.
Gilbert L.
Posted
They are sucks and once they have your money, you'll never be able to get it back. I can show my multiple emails and how they handle it. So far I don't see a way to get my $720.00 back and even not how to get the products I've paid for.
Response from ReflexMD· Jul 16, 2024
Hello Gilbert, I'm truly sorry to hear about your negative experience, and I appreciate you taking the time to bring this matter to our attention. Your feedback is essential to us as we continuously work to improve our services. I have requested your information here through Trustpilot so we can locate your account and reach out directly to solve this issue. We look forward to making things right.
Gavin B.
Posted
Medication arrived hot. Ice pack was completely melted
Response from ReflexMD· Jul 15, 2024
Hello Gavin, I'm truly sorry to hear about your negative experience, and I appreciate you taking the time to bring this matter to our attention. Your feedback is essential to us as we continuously work to improve our services.
Rachel
Posted
Was shipped on Mon but sat for 3 days at fed ex and arrived on Fri. Of coarse the ice was melted and the med warm. Asked about the med being warm and if it was good to use but never received an answer
Response from ReflexMD· Jul 15, 2024
Hello Rachel, I'm truly sorry to hear about your negative experience, and I appreciate you taking the time to bring this matter to our attention. Your feedback is essential to us as we continuously work to improve our services. I have requested your information here through Trustpilot so we can locate your account and reach out directly to solve this issue. We look forward to making things right.
David A.
Posted
The product is good and customer service friendly. The problem has to do with the shipper. I have yet to receive a package that isn't hot, days late, torn. It's very frustrating considering the cost Vs poor delivery.
Response from ReflexMD· Jul 15, 2024
Hello David, I'm truly sorry to hear about your negative experience, and I appreciate you taking the time to bring this matter to our attention. Your feedback is essential to us as we continuously work to improve our services. We have shared this feedback with UPS and our logistic partners. Thank you for the opportunity to make things right.
Barb A.
Posted
The shipping notifications are extremely inadequate. On July 9, I'm notified my payment is processed with no shipping information. Then the night before it's scheduled to arrive, I finally get a notice it's coming the next day. When? I don't know. Since I only had hours of notification, I had no time nor any to notify shipper not to leave it in the 90 degree heat for NINE hours.
Response from ReflexMD· Jul 15, 2024
Hello Barb, I'm truly sorry to hear about your negative experience, and I appreciate you taking the time to bring this matter to our attention. Your feedback is essential to us as we continuously work to improve our services. We have shared this feedback with UPS and our logistic partners. Thank you for the opportunity to make things right.
Melissa M.
Posted
Product delivered late and extremely warm.
Response from ReflexMD· Jul 15, 2024
Hello Melissa, I'm truly sorry to hear about your negative experience, and I appreciate you taking the time to bring this matter to our attention. Your feedback is essential to us as we continuously work to improve our services.
Solida O.
Posted
I was happy with my first 2 shipments. This is the 3 rd shipment, item arrived was hot not well insulated like the last two shipments. It’s look like shipment not the same pharmacy. They don’t keep it cool enough.
Response from ReflexMD· Jul 15, 2024
Hello Solida, I'm truly sorry to hear about your negative experience, and I appreciate you taking the time to bring this matter to our attention. Your feedback is essential to us as we continuously work to improve our services.
