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2,747 reviews
ReflexMDHonesty, pricing, process and quality scores appear once 5 customers have rated them.
Try ReflexMD Today ReflexMD makes weight management simple. Our innovative telehealth platform connects consumers directly with board-certified physicians, enabling high-quality care in the comfort of home. Our white-glove concierge service, through our Wellness Advisors, guides consumers on every step of their wellness journey, providing education and motivation as well as convenient, affordable access to provide GLP-1 weight management medications. Real solutions. Doctors who care. Results you see and feel. That’s the ReflexMD promise. Contact Us ReflexMD is changing the way people manage their health. First Stop: weight management. We’re addressing America’s obesity epidemic by providing consumers access to the GLP-1 medications. We believe healthcare should be accessible and reliable for everyone, so we’re building a future where high-quality care and treatments are always within reach.
ReflexMD (reflexmd.com) has 2,747 customer reviews on Rated Honest, with an average rating of 4.3 out of 5.
Showing 1,985 reviews with 5 stars · Clear filters
jehnet C.
Posted
The special was awesome
Response from ReflexMD· Sep 9, 2024
Hello Jehnet, We're thrilled to hear about your positive experience! Your feedback motivates us to continue delivering exceptional service. If you ever need assistance, please don't hesitate to reach out. Thank you for choosing ReflexMD to support your health journey.
Barbara F.
Posted
I have been on reflex 5 weeks, and have lost 4lbs.. but I have not weighed myself yet today. But my clothes seem to fit better, expecially my blouse. I have had to take 2 nauses pills but no big deal. Next time I will try the shot in my leg, I heard that might help with that I have had a little constipation, but lots of water helped that. I have heard sometimes you don't lose weight right away, but by the second month or so, it piicks up. We will see, so far I am glad to have this to help me, it definetely has cut my appetite I have tto listen to my body and not eat as much, it is working!! I finally have hope.I still would like to lose, but it takes time, watchng my eating habits is important, hey, everyone has to start with 4 lbs. in the begiing!
Response from ReflexMD· Sep 9, 2024
Hello Barbara, Thanks for sharing your progress! It’s great to hear ReflexMD is working for you—fitting better into clothes and a 4lb loss is a fantastic start! Weight loss can take time, and you’re right that it often picks up as your body adjusts. We’re glad the medication is helping with appetite control, and it’s awesome you’re being mindful of your eating habits. Every step counts! If you need anything, feel free to reach out—we’re here to support you!
Thomas
Posted
My wife and I have both used the services of ReflexMD and are huge advocates of theirs. We highly recommend them and customer service is amazing!
Response from ReflexMD· Sep 9, 2024
Hello Thomas, Thank you for sharing your positive experience with us! We're thrilled to hear it, and your feedback motivates us to continually provide outstanding service. If you (or your wife) ever need assistance, please feel free to contact us anytime. We're honored that you chose ReflexMD to support your health journey, and we're committed to exceeding your expectations every step of the way.
Dennis S.
Posted
Easy renewal and shipment came as scheduled.
Response from ReflexMD· Sep 9, 2024
Hi Dennis, We're thrilled to hear about your positive experience! Your feedback motivates us to continue delivering exceptional service. If you ever need assistance, please don't hesitate to reach out. Thank you for choosing ReflexMD to support your health journey.
Sharon F.
Posted
This is a follow up review that was posted for RX MD August 26, 2024. After having issues receiving my medication on a timely basis in August 2024, I was contacted by Jennifer, a company supervisor. She apologized for the delays and lack of follow through that I encountered regarding my medication regime. We spoke at length about the events leading up to my filing an unsatisfactory review. Then she explained the steps that had been taken for me to receive my medication from a different Pharmacy, corrective action that was taken for the providers representatives that failed to provide follow through regarding my order, and continued inservices with all staff stressing the importance of follow through with all clients, (when indicated) in order to maintain a high standard of client satisfaction. At the end of the conversation with Jennifer, I felt at ease that the complaints leading to my frustration regarding the company’s working practices were heard and interventions were initiated to prevent a reoccurrence in the future for me and any RX MD client. I would like to stress that I have been a client of RX MD since the the beginning of April 2024, I have had nothing but good experiences with the company during the four months prior to this interruption of service concerning delivery of my medication. I would once again like to thank Jennifer for her professionalism, communication and intervention in this matter and look forward to continued exceptional service from this company. Since April through August of this year I have lost 40 pounds. I have had no side effects from the medication and feel the experience with RxMD has been a very positive one. I could not be happier with my results.
Response from ReflexMD· Sep 6, 2024
Hello Sharon, Thank you so much for taking the time to post this follow-up review and for giving us the opportunity to address the issues you experienced. We’re thrilled to hear that Jennifer’s intervention and the corrective actions we implemented helped restore your confidence in our service. Your satisfaction is incredibly important to us, and we appreciate your understanding and patience throughout this process. It’s also wonderful to hear about the positive results you've achieved since starting your health journey with us—40 pounds in just a few months is an amazing accomplishment! We’re honored to have played a part in your success, and we look forward to continuing to support you with exceptional service moving forward. Once again, thank you for your support and for giving us the opportunity to serve you better.
Juan
Posted
Super easy and convenient! Also customer service responds very quickly to all my messages. I'm glad I chose Reflex MD for my goals
Response from ReflexMD· Sep 6, 2024
Hello Juan, Thank you for sharing your positive experience with us! We're thrilled to hear it, and your feedback motivates us to continually provide outstanding service. If you ever need assistance, please feel free to contact us anytime. We're honored that you chose ReflexMD to support your health journey, and we're committed to exceeding your expectations every step of the way.
Paula
Posted
Always answer my questions very timely and thorough!!
Response from ReflexMD· Sep 6, 2024
Hi Paula, Thank you for sharing your positive experience with us! We're thrilled to hear it, and your feedback motivates us to continually provide outstanding service. If you ever need assistance, please feel free to contact us anytime. We're honored that you chose ReflexMD to support your health journey, and we're committed to exceeding your expectations every step of the way.
JQ
Posted
So far excelent experience with Jerome in providing info and answering all my questions . As well as in receiving my medication. Came quickly and packaged appropriately.
Response from ReflexMD· Sep 6, 2024
Hello JQ, Thank you so much for taking the time to share your positive review of your recent customer service experience with us! We are thrilled to hear that you had a great interaction with our team. (Go Jerome!) Providing exceptional customer service is a top priority for us, and your feedback motivates us to continue delivering outstanding service to all of our valued customers. If you ever need assistance in the future, please don't hesitate to reach out. We're here to help!
