Great
1,597 reviews
RefillsHonesty, pricing, process and quality scores appear once 5 customers have rated them.
We started Refills because we've lived what it's like to wait too long for care, and watched people we love go without treatment that existed, simply because the system made it too hard to reach. So we built something simpler. Refills connects you with a licensed provider in your state for a personalized care plan, then makes prescriptions and refills easy to manage, no runaround, no membership fees, no surprise charges. The price you see at checkout is the price you pay.When you need us, we're actually there, a support team that picks up the phone and listens, whether it's a quick question or a complex refill.Already a patient? We'd love to hear about your experience. Leave a review below.
Refills (refills.com) has 1,597 customer reviews on Rated Honest, with an average rating of 4.0 out of 5.
Showing 1,113 reviews with 5 stars · Clear filters
Mindy R.
Posted
Ronald was professional and it was a quick and easy phone call.
Response from Refills· Aug 30, 2026
Thank you for your feedback! We’re pleased to hear that Ronald provided professional and efficient service, making your call quick and seamless. We appreciate you taking the time to share your positive experience.
Diallo N.
Posted
Great customer service, he was very responsive and thorough.
Response from Refills· Aug 30, 2026
Thank you for your kind feedback! We’re glad to hear that our representative was responsive, thorough, and provided great customer service. We truly appreciate you taking the time to share your experience!
Laura M.
Posted
Very clear and helpful. Empathized with my issue and requested expedited shipment to compensate, I didn’t even have to ask.
Response from Refills· Aug 30, 2026
Thank you for your kind feedback! We’re glad our team was able to understand your concerns and proactively assist with an expedited shipment. We truly appreciate your feedback and look forward to continuing to support you!
Crystal
Posted
My experience on the telephone call today was great. Representative was able to efficiently help address my issue
Response from Refills· Aug 28, 2026
Thank you for your wonderful feedback! We’re pleased to hear that our representative was able to efficiently address your concerns and provide a great experience. We truly appreciate you sharing your feedback!
Nick G.
Posted
Great people Truly professional
Response from Refills· Aug 28, 2026
Thank you for your kind feedback! We’re delighted to hear that you found our team professional and helpful. We truly appreciate your support!
Jacob D.
Posted
Rep was help Helpful, patient, and helped solve the issue promptly.
Response from Refills· Aug 28, 2026
Thank you for your positive feedback! We’re glad to hear our representative was helpful, patient, and able to resolve your issue promptly. We truly appreciate you sharing your experience!
Lukas D.
Posted
Great customer service. Ty.
Response from Refills· Aug 28, 2026
Thank you for your kind feedback! We’re delighted to hear you had a great customer service experience. We truly appreciate your support!
Karlie
Posted
Zoe was 100 times more helpful than the AI assistant I encountered before her. Thanks!
Response from Refills· Aug 28, 2026
Thank you for your feedback! We’re delighted to hear that Zoe was able to provide the helpful and personal support you needed. We truly appreciate you taking the time to share your experience!
