Great
1,597 reviews
RefillsHonesty, pricing, process and quality scores appear once 5 customers have rated them.
We started Refills because we've lived what it's like to wait too long for care, and watched people we love go without treatment that existed, simply because the system made it too hard to reach. So we built something simpler. Refills connects you with a licensed provider in your state for a personalized care plan, then makes prescriptions and refills easy to manage, no runaround, no membership fees, no surprise charges. The price you see at checkout is the price you pay.When you need us, we're actually there, a support team that picks up the phone and listens, whether it's a quick question or a complex refill.Already a patient? We'd love to hear about your experience. Leave a review below.
Refills (refills.com) has 1,597 customer reviews on Rated Honest, with an average rating of 4.0 out of 5.
Showing 1,113 reviews with 5 stars · Clear filters
Peter D.
Posted
Customer service is solid for this company.
Response from Refills· Sep 4, 2026
Thank you for your review! We're delighted to hear that you found our customer service solid. We appreciate your support and look forward to assisting you again in the future.
Ruby S.
Posted
She was great and supremely helpful!
Response from Refills· Sep 3, 2026
Thank you for your kind review! We're delighted to hear that you had such a positive experience and found our team so helpful. We truly appreciate your support and look forward to assisting you again in the future.
Sherry A.
Posted
Lucy’s great!!! She immediately put my mind at ease and answered all my questions
Response from Refills· Sep 3, 2026
Thank you for your wonderful feedback! We're so pleased to hear that Lucy was able to put your mind at ease and answer all your questions. We'll be sure to pass along your kind words to her.
Samantha D.
Posted
incredibly fast resolution to my concern and extremely helpful agent over the phone!
Response from Refills· Sep 3, 2026
Thank you for your kind feedback! We're delighted to hear that your concern was resolved so quickly and that our agent provided such helpful support over the phone. We truly appreciate your trust and support.
Mbreeves
Posted
I have been with Refills for 6 months, I was nearing my goal weight when I started Tirzepatide. I have since achieved my goal and maintaining. They are not the cheapest company out there, but their medication is high quality and their customer service is fantastic.
Response from Refills· Sep 3, 2026
Thank you for sharing your experience! We're thrilled to hear that you've achieved your goal weight and are successfully maintaining it. We truly appreciate your kind words about the quality of our medication and our customer service team. Thank you for choosing Refills and for being part of our journey with you.
Gayle M.
Posted
I called and Phoenix resolved my issue and was extremely helpful as well as knowledgeable. I highly recommend Refills and their products.
Response from Refills· Sep 3, 2026
Thank you for your wonderful review! We're delighted to hear that Phoenix was able to resolve your issue and provide such helpful, knowledgeable support. We truly appreciate your recommendation and your trust in Refills and our products.
shannon S.
Posted
Alex was wonderful..answered all my questions and made the process simple.
Response from Refills· Sep 3, 2026
Thank you for your kind feedback! We're delighted to hear that Alex was able to answer all your questions and make the process simple and straightforward. We truly appreciate your trust and support.
Quacey C.
Posted
My agent was very friendly and helpful.
Response from Refills· Sep 3, 2026
Thank you for your kind review! We're delighted to hear that your agent was friendly and helpful. Providing a supportive and positive experience is always our goal, and we're grateful for your trust. We look forward to continuing to support you on your journey.
