Great
1,597 reviews
RefillsHonesty, pricing, process and quality scores appear once 5 customers have rated them.
We started Refills because we've lived what it's like to wait too long for care, and watched people we love go without treatment that existed, simply because the system made it too hard to reach. So we built something simpler. Refills connects you with a licensed provider in your state for a personalized care plan, then makes prescriptions and refills easy to manage, no runaround, no membership fees, no surprise charges. The price you see at checkout is the price you pay.When you need us, we're actually there, a support team that picks up the phone and listens, whether it's a quick question or a complex refill.Already a patient? We'd love to hear about your experience. Leave a review below.
Refills (refills.com) has 1,597 customer reviews on Rated Honest, with an average rating of 4.0 out of 5.
Showing 1,113 reviews with 5 stars · Clear filters
Robert
Posted
Caring patience while helping me with my learning curve, thanks!
Response from Refills· Oct 1, 2026
Thank you for your kind feedback! We’re delighted to hear that our team provided you with the care, patience, and support you needed. We understand that learning something new can take time, and we’re always happy to help along the way. We truly appreciate you choosing Refills.com!
James S.
Posted
Great phone support
Response from Refills· Oct 1, 2026
Thank you for your kind feedback! We’re delighted to hear that you had a positive experience with our phone support team. We appreciate your trust in Refills.com and thank you for choosing us!
Suzanne T.
Posted
Efficient service
Response from Refills· Oct 1, 2026
Thank you for your feedback! We’re glad to hear you had a positive experience with our service. We appreciate you choosing Refills.com and taking the time to share your feedback!
Mary
Posted
Mylo helped me smoothly and efficiently, and was very pleasant and professional. I love all of the new upgrades to Refills.com and so far everything is wonderful. Thank you!
Response from Refills· Sep 30, 2026
Thank you so much for the wonderful review! We’re thrilled to hear that Mylo provided such smooth, pleasant, and professional support. It’s also fantastic to know you’re loving the new upgrades to Refills.com! We appreciate your support and look forward to serving you again soon!
Nancy G.
Posted
Nina was very helpful and I am expecting a follow up call from her tomorrow. She seemed very on top of things so I expect she will resolve my issue (delayed shipping of my order).
Response from Refills· Sep 30, 2026
Thank you for sharing your experience! We’re delighted to hear that Nina provided such helpful service. She will be in touch tomorrow as promised to ensure your shipping issue is completely resolved. We appreciate your patience!
Christopher M.
Posted
Lucy was great and made the whole process and what to expect very clear.
Response from Refills· Sep 30, 2026
Thank you so much for taking the time to share your feedback. We are thrilled to hear that you had a positive experience with our team. Providing compassionate, high-quality care is always our top priority! Thank you for choosing Refills.
mike
Posted
Easy to use app no issues being approved, customer service called once being shipped to make sure I understood everything and was comfortable going forward.
Response from Refills· Sep 30, 2026
Thank you for sharing your positive experience! We’re delighted to hear that you found the app easy to use and the approval process seamless. It’s also wonderful to know that our customer service team took the time to reach out, make sure you understood everything, and ensure you felt comfortable moving forward.
Michael
Posted
answered all my questions
Response from Refills· Sep 30, 2026
Thank you for your feedback! We’re glad to hear that all your questions were answered and that you received the support you needed. We truly appreciate you taking the time to share your experience with us!
