Great
1,597 reviews
RefillsHonesty, pricing, process and quality scores appear once 5 customers have rated them.
We started Refills because we've lived what it's like to wait too long for care, and watched people we love go without treatment that existed, simply because the system made it too hard to reach. So we built something simpler. Refills connects you with a licensed provider in your state for a personalized care plan, then makes prescriptions and refills easy to manage, no runaround, no membership fees, no surprise charges. The price you see at checkout is the price you pay.When you need us, we're actually there, a support team that picks up the phone and listens, whether it's a quick question or a complex refill.Already a patient? We'd love to hear about your experience. Leave a review below.
Refills (refills.com) has 1,597 customer reviews on Rated Honest, with an average rating of 4.0 out of 5.
Showing 1,113 reviews with 5 stars · Clear filters
customer
Posted
Easy to sign up. Very fast delivery
Response from Refills· Nov 22, 2025
Thank you for your review! We’re glad to hear that signing up was simple and that your delivery arrived quickly. We appreciate your trust in Refills.com.
DSC
Posted
Process was Clear and Great! Prices were great! Love them!
Response from Refills· Nov 22, 2025
Thank you for your wonderful review! We’re so glad to hear that the process was clear, the experience was great, and the pricing worked well for you. We appreciate your trust in Refills.com and are happy to have you with us.
Sheryl K.
Posted
Refills process is so incredibly easy and fast. My first order arrived quickly, within 2 days of my consultation. I ordered my refill during a flash sale, with a high volume of orders. It was still delivered within 2 days. Customer service is efficient, answering my questions promptly. Also, their prices are one of the most competitive for GLP-1's/GIP.
Response from Refills· Nov 22, 2025
Thank you for such a detailed and encouraging review! We’re thrilled to hear that both your initial order and your refill arrived so quickly, even during a busy flash sale. It’s great to know that the process felt easy, the communication was timely, and the pricing worked well for you. We truly appreciate your trust in Refills.com and are here anytime you need support.
Karen
Posted
Great process start to finish. Personalized and efficient. Pleasantly received on time. Just great!
Response from Refills· Nov 22, 2025
Thank you for your kind review! We’re so glad to hear that the entire process felt personalized, efficient, and smooth from beginning to end. It’s great to know your order arrived right on time. We appreciate your trust in Refills.com.
J.
Posted
After having a garbage experience with another telehealth, I signed up and texted with Taylor and she was super easy to deal with and very accommodating. Definitely found my new go-to.
Response from Refills· Nov 22, 2025
Thank you for sharing your experience! We’re so glad to hear that Taylor made things easy and accommodating for you, especially after a difficult experience elsewhere. We’re happy to be your new go-to and appreciate your trust in Refills.com.
Brenda M.
Posted
Great Communication, Trusted Product, Very Fast Shipping. The Pricing was great! Thank You!
Response from Refills· Nov 22, 2025
Thank you for your review! We’re glad to hear that communication, product quality, fast shipping, and pricing all met your expectations. We appreciate your trust in Refills.com.
Kimberly
Posted
Great communication and ease of applying. Quick process and super helpful.
Response from Refills· Nov 22, 2025
Thank you for your feedback! We’re glad to hear the application was easy and the process quick, and it’s great to know our team was helpful along the way. We appreciate you choosing Refills.com.
Sus
Posted
The team has been incredible & responsive. Thank you!
Response from Refills· Nov 6, 2025
Hi Sus, thank you for taking the time to share your feedback. We’re sorry to hear you feel this way - that’s never the experience we want for our customers. Pricing and promotions can vary over time, but we want to make sure everything is fair and transparent for you. Please reach out to [email protected] with your order details so we can review your account and see what options might be available to make this right.
