Great
1,597 reviews
RefillsHonesty, pricing, process and quality scores appear once 5 customers have rated them.
We started Refills because we've lived what it's like to wait too long for care, and watched people we love go without treatment that existed, simply because the system made it too hard to reach. So we built something simpler. Refills connects you with a licensed provider in your state for a personalized care plan, then makes prescriptions and refills easy to manage, no runaround, no membership fees, no surprise charges. The price you see at checkout is the price you pay.When you need us, we're actually there, a support team that picks up the phone and listens, whether it's a quick question or a complex refill.Already a patient? We'd love to hear about your experience. Leave a review below.
Refills (refills.com) has 1,597 customer reviews on Rated Honest, with an average rating of 4.0 out of 5.
Showing 1,113 reviews with 5 stars · Clear filters
Michele
Posted
Very thorough and fast shipping. Easy to work with
Response from Refills· Nov 22, 2025
Thank you for your review! We’re glad to hear that the process was thorough, easy, and that your order arrived quickly. We appreciate your trust in Refills.com.
JP
Posted
My refill request was approved within a couple of hours and I received my tirzepatide in a few short days. The ice pack in the package was still a little frozen and the vial of medication was at a cool temperature. Dealing with refills.com was an excellent experience again.
Response from Refills· Nov 22, 2025
Thank you for sharing your experience! We’re glad to hear that your refill was approved quickly and that your medication arrived just a few days later, still properly chilled and well packaged. It’s great to know your experience with Refills.com continues to be excellent. We appreciate your trust and loyalty.
customer
Posted
Amazing customer service and prices.
Response from Refills· Nov 22, 2025
Thank you for your feedback! We’re so glad to hear that you’re happy with both our customer service and pricing. We appreciate your trust in Refills.com.
Lenzi
Posted
Incredible contact with Taylor to help get me started, website and application submission was easy to understand and submit. The response time was so quick along with the shipping and receipt of my medication - i am so impressed and happy to be a new and forever customer.
Response from Refills· Nov 22, 2025
Thank you for sharing such a wonderful review! We’re thrilled to hear that Taylor made getting started so smooth and that the entire process—from the website to approval to delivery—was quick and easy for you. It means a lot to have you as a new and long-term customer, and we’re excited to support you on your journey.
Chana
Posted
Fats shipping, easy communication and the portal is easy to use. Great customer service
Response from Refills· Nov 22, 2025
Thank you for your review! We’re glad to hear that your shipping experience was fast and that communication and the portal were easy to navigate. We’re happy our customer service team has been able to support you well.
Temeca
Posted
Prompt, efficient, and accurate customer service support.
Response from Refills· Nov 22, 2025
Thank you for sharing your experience! We’re so glad to hear that our team has been prompt, efficient, and helpful throughout your journey. It means a lot to know we’ve been able to support you well along the way.
Angie
Posted
Easy to use and quick response.
Response from Refills· Nov 22, 2025
Thank you for your review! We’re happy to hear that the service was easy to use and that you received quick responses from the team. We appreciate your trust in Refills.com.
licia
Posted
Site was easy to navigate and customer service was responsive and friendly.
Response from Refills· Nov 22, 2025
Thank you for sharing your feedback! We’re glad to hear that navigating the site was simple and that our customer service team was friendly and responsive. We appreciate you choosing Refills.com.
