Great
1,597 reviews
RefillsHonesty, pricing, process and quality scores appear once 5 customers have rated them.
We started Refills because we've lived what it's like to wait too long for care, and watched people we love go without treatment that existed, simply because the system made it too hard to reach. So we built something simpler. Refills connects you with a licensed provider in your state for a personalized care plan, then makes prescriptions and refills easy to manage, no runaround, no membership fees, no surprise charges. The price you see at checkout is the price you pay.When you need us, we're actually there, a support team that picks up the phone and listens, whether it's a quick question or a complex refill.Already a patient? We'd love to hear about your experience. Leave a review below.
Refills (refills.com) has 1,597 customer reviews on Rated Honest, with an average rating of 4.0 out of 5.
Showing 1,113 reviews with 5 stars · Clear filters
David R.
Posted
Refills is a company that is quick to respond to my inquiries. They make the weight loss process easy to understand. Very competitive with their pricing.
Response from Refills· Jan 9, 2026
Thank you for your kind feedback! We’re glad to hear our team has been responsive and that the process felt easy to understand. We appreciate your trust in Refills.com and are happy to offer competitive pricing to support your journey.
Kevin K.
Posted
This place gets it. They don't mess around, fast ordering, best prices, fast shipping. Meds arrive cold, plenty of supplies. Couldn't ask for a better place to get my tirzepatide from.
Response from Refills· Jan 9, 2026
Thank you for the great feedback! We’re glad to hear the ordering was fast, pricing competitive, and that everything arrived properly packaged and cold. We appreciate your trust in Refills.com and are happy to support your treatment.
Angie P.
Posted
Speedy delivery 🚚. Great discount price for New Years
Response from Refills· Jan 9, 2026
Thank you for your review! We’re glad to hear your delivery was speedy and that you were able to take advantage of the New Year discount. We appreciate you choosing Refills.com.
Tonya P.
Posted
I just wish portal chat messages were set up with notifications, and we would get emails or texts with order confirmation and status.
Response from Refills· Jan 9, 2026
Thank you for sharing your feedback. We’re glad you took the time to point this out, and we understand how helpful notifications and clearer status updates would be when using the portal. Your suggestion is valuable and will be shared with our team as we continue improving communication and the overall experience.
Ez
Posted
Listening to me, understanding where I am in my journey.
Response from Refills· Jan 9, 2026
Thank you for sharing this. We’re glad to hear you felt listened to and supported where you are in your journey. That understanding and care are very important to us.
Christie B.
Posted
Fast response times and quick shipping!
Response from Refills· Jan 9, 2026
Thank you for your feedback! We’re glad to hear you experienced fast responses and quick shipping. We appreciate your trust in Refills.com and are happy to support you anytime.
George D.
Posted
Good experience all around!
Response from Refills· Jan 9, 2026
Thank you for your feedback! We’re happy to hear you had a good experience all around and truly appreciate you choosing Refills.com.
Sharon R.
Posted
Customer service was great. I ordered and did not see a space for a discount code that was provided. When I realized I was charged the full amount for 6 months I reached out via e-mail and the situation was immediately taken care of. Shipping was quick and I was notified every step of the way as well as when it was delivered. I am impressed with the company and will be using them again.
Response from Refills· Jan 9, 2026
Thank you for sharing your experience! We’re glad our team was able to quickly resolve the discount issue and that shipping and updates were smooth throughout. We truly appreciate your trust and look forward to supporting you again.
