RedtigerReviews of redtigercam.com

They went above and beyond to help me replace a part that I had mounted incorrectly. They responded so fast to my questions and then ended up sending me the small but important part for free in spite of it being my fault that it needed to be replaced... Even after I told them I was willing to pay for it!

What made my experience great is that Redtiger raised the bar on customer service. Even though my dashcam was out of warranty they still connected with me and tried to make it work. They went above and beyond by sending me a replacement. They followed up every step of the way until I received the replacement and it worked. Truly amazing customer service and product loyalty to their clients.

I had to get a new hardwire kit as my old one broke apart in my F17 Elite. It was under warranty and was given my replacement fast and easy.

the customer service rep, Emerson, was extremely courteous and helpful in trying to help me resolve my issue

Ho avuto un problema con la mia dashcam redtiger a distanza di un anno dall'acquisto. Ho contattato il servizio clienti tramite email, il quale ha risposto in modo celere dando subito supporto. Dal momento che non è stato possibile risolvere il problema, mi è stato subito sostituito il prodotto. 5 stelle per il servizio post vendita.

I've been using the RedTiger F7N dashcam for years after a recommendation from my Dad. It has been an amazing product that has already saved me from being "at fault" for an accident that someone else caused! These things are a lifesaver, and RedTiger makes a fantastic dashcam. I recently had a warranty issue with what seemed as the capacitor of my charging cable went bad. I contacted support, and Sue helped me by not only sending me a brand new cable but also paid for the return of the cable I was having issue with. I didn't have to pay for anything for either return. Absolutely fantastic customer service, I stand by and highly recommend RedTigerCam!

In February, I reached out to Red Tiger’s support team for the first time after being involved in a multi vehicle collision. I had installed their F7N dash cam for safety, and the footage captured during the incident proved that I was not at fault. It was truly invaluable and made a stressful situation much easier to handle. Unfortunately, my rear camera stopped working after the accident and the cable was damaged. That is when Emma stepped in and completely exceeded my expectations. She went above and beyond to assist me, making sure I received the replacements I needed while showing genuine care and understanding throughout the entire process. Emma is an incredible representative of Red Tiger. Her professionalism, compassion, and the way she communicates with customers are outstanding. She made me feel supported during a difficult time, and that level of service is something I will never forget. Because of this experience, I will remain a loyal Red Tiger customer. Emma is truly an asset to the company, and I sincerely hope she gets the recognition she deserves. I wish her all the very best.

Redtiger products are good, on top of that the customer service in my experience is simply exceptional at Redtiger. The response time is very fast and the customer receives kind follow-ups which is very rare to see nowadays. Redtiger makes asking for support not intimidating but a pleasurable and easy experience. Cannot get enough!