Average
492 reviews
ReasonLabsHonesty, pricing, process and quality scores appear once 5 customers have rated them.
ReasonLabs is revolutionizing cybersecurity for consumers with its cutting-edge distributed EDR platform, providing millions of home users the same level of protection trusted by Fortune 500 companies. Powered by artificial intelligence, the ReasonLabs security suite leverages billions of real-time data points, threat intelligence, and behavioral analysis to provide best-in-class security, privacy protection, and identity theft defense. Its products are cloud-native and built with a lightweight architecture for both mobile and desktop. ReasonLabs is certified by the Microsoft Virus Initiative (MVI), VirusBulletin's VB100, and OPSWAT, and is a member of AMTSO and AVAR. The company is based in New York and Tel Aviv. Learn more at https://www.ReasonLabs.com.
ReasonLabs (reasonlabs.com) has 492 customer reviews on Rated Honest, with an average rating of 3.6 out of 5.
Showing 134 reviews with 1 star · Clear filters
customerCarol
Posted
I did not experience anything yet
Response from ReasonLabs· Sep 29, 2024
Dear Carol, Please note that following your original request to our support, we cancelled your subscriptions and refund your subscriptions. An email with the confirmation was sent to your inbox. We will be happy to address any additional concerns you may have via our current email correspondence. Regards, ReasonLabs Support Team
Milan P.
Posted
Another piece of junk software, This heap of trash probably sneakily inserted itself in some installer i used... This crappy excuse for an antivirus deleted integral files to my Ableton live 12 studio program. Terrible terrible practice. 17 TIMES I HAD TO PRESS UNINSTALL TO GET THEIR CRAPPY SUITE OFF OFF MY PC. HORRID.....
Response from ReasonLabs· Sep 29, 2024
Hi Milan, If you wish to uninstall RAV Endpoint Protection, you can follow our video tutorial at https://www.youtube.com/watch?v=06jIQf9Gvws. If you still have any specific concerns or questions, please don't hesitate to reach out to us using the "help" widget available in all of our products or through our contact form at https://reasonlabs.com/contact-us. Our support team will be more than happy to assist you and address any issues promptly. Our software is proudly certified by the highest industry security standards. We hold certifications from leading authorities, including Microsoft MVI (as seen here: https://support.microsoft.com/en-US/windows-antivirus-software-providers), Virus Bulletin (as detailed here: https://www.virusbulletin.com/vb100/testing/reasonlabs), and we are an OPSWAT Gold Member (learn more here: https://www.opswat.com/partners/reasonlabs). These certifications, among others, underscore our commitment to providing our customers with top-tier security products. Best regards, ReasonLabs Support Team
Nicolo
Posted
Una app che è peggio di un virus, ho dovuto avviare il pc in modalità provvisoria e rimuovere i file manualmente per disinstallarla, visto che è impossibile disinstallarla dal pannello di controllo, spero che qualcuno faccia causa a questa azienda inutile che non si merita altro che odio e minacce. Interessante, mi commentano con un link youtube che presenta un tutorial per disinstallare i loro prodotti, devo ridere?
Response from ReasonLabs· Sep 29, 2024
Hi Nicolo, Our software is proudly certified by the highest industry security standards. We hold certifications from leading authorities, including Microsoft MVI (as seen here: https://support.microsoft.com/en-US/windows-antivirus-software-providers), Virus Bulletin (as detailed here: https://www.virusbulletin.com/vb100/testing/reasonlabs), and we are an OPSWAT Gold Member (learn more here: https://www.opswat.com/partners/reasonlabs). These certifications, among others, underscore our commitment to providing our customers with top-tier security products. If you wish to uninstall RAV Endpoint Protection, you can follow our video tutorial at https://www.youtube.com/watch?v=06jIQf9Gvws. If you still have any specific concerns or questions, please don't hesitate to reach out to us using the "help" widget available in all of our products or through our contact form at https://reasonlabs.com/contact-us. Our support team will be more than happy to assist you and address any issues promptly. Best regards, ReasonLabs Support Team
LUIS GONZALEZ O.
Posted
I been waiting my 70 dollars back since 2 months now and they just don’t send it to me, this thing is bad as hell
Response from ReasonLabs· Sep 29, 2024
Hello LUIS, We will be happy to address any specific concerns you may have quickly and directly by using the ""help"" widget available in all of our products or alternatively by contacting us via our contact form at https://reasonlabs.com/contact-us. Regards, ReasonLabs Support Team"
Morean S.
Posted
Müll der irgendwo mit installiert wurde und sich nur mit viel Mühe wieder deinstallieren lässt.
Response from ReasonLabs· Sep 29, 2024
Hi Morean, If you wish to uninstall RAV Endpoint Protection, you can follow our video tutorial at https://www.youtube.com/watch?v=06jIQf9Gvws. If you still have any specific concerns or questions, please don't hesitate to reach out to us using the "help" widget available in all of our products or through our contact form at https://reasonlabs.com/contact-us. Our support team will be more than happy to assist you and address any issues promptly. Best regards, ReasonLabs Support Team
Dan
Posted
Installed without consent. Where did you even come from? I haven't installed anything on this pc recently. Are you guys just shotgunning the internet? Edit: And your response is that it’s easy to uninstall and you’re the best software, highest rated stuff, loved by all the companies. So - you’re republicans? Must be, since you manufacture realities.
Response from ReasonLabs· Sep 29, 2024
Hi Dan, If you wish to uninstall RAV Endpoint Protection, you can follow our video tutorial at https://www.youtube.com/watch?v=06jIQf9Gvws. If you still have any specific concerns or questions, please don't hesitate to reach out to us using the "help" widget available in all of our products or through our contact form at https://reasonlabs.com/contact-us. Our support team will be more than happy to assist you and address any issues promptly. Our software is proudly certified by the highest industry security standards. We hold certifications from leading authorities, including Microsoft MVI (as seen here: https://support.microsoft.com/en-US/windows-antivirus-software-providers), Virus Bulletin (as detailed here: https://www.virusbulletin.com/vb100/testing/reasonlabs), and we are an OPSWAT Gold Member (learn more here: https://www.opswat.com/partners/reasonlabs). These certifications, among others, underscore our commitment to providing our customers with top-tier security products. Best regards, ReasonLabs Support Team
Hououin K.
Posted
Après m'être rendu sur mon gestionnaire de tâches je vis une un logiciel que je n'avait jamais vue par le passé intrigué par ce logiciel je me rendis sur le net pour rechercher ce qu'était que ce logiciel nommé "Reason Labs". Quelle fut ma surprise quand je vis des que ce logicielle est un "antivirus" qui ce m'est dans votre ordinateur sans votre accord honte pour l'image des antivirus on ne peut donc faire confiance qu'as nous même. Ce logicielle est chi*nt à désinstaller et vous le savez très bien c'est pourquoi vous mettez des avis positifs pour rassurer vos victimes. C'est pourquoi je vous parle à VOUS Reason Cybersecurity LTD sachez que sur internet il y a des personnes avec du culot mais vous vous êtes en haut de la liste! PS: je sais ce que vous fo*tiez sur mon ordi peut-être que vous miniez de la crypto, peut-être que vous me voliez mes données personnel mais sachez que un jour vous finirez par avoir des problèmes juridiques si vous continuez sur cet lancé!
Response from ReasonLabs· Sep 29, 2024
Hi Hououin, Our software is proudly certified by the highest industry security standards. We hold certifications from leading authorities, including Microsoft MVI (as seen here: https://support.microsoft.com/en-US/windows-antivirus-software-providers), Virus Bulletin (as detailed here: https://www.virusbulletin.com/vb100/testing/reasonlabs), and we are an OPSWAT Gold Member (learn more here: https://www.opswat.com/partners/reasonlabs). These certifications, among others, underscore our commitment to providing our customers with top-tier security products. If you wish to uninstall RAV Endpoint Protection, you can follow our video tutorial at https://www.youtube.com/watch?v=06jIQf9Gvws. If you still have any specific concerns or questions, please don't hesitate to reach out to us using the "help" widget available in all of our products or through our contact form at https://reasonlabs.com/contact-us. Our support team will be more than happy to assist you and address any issues promptly. Best regards, ReasonLabs Support Team
Erling S.
Posted
Installed without my consent. Its a total hack/scam/BS. It deativated my protection aswell. Total garbage.. STAY AWAY from this..
Response from ReasonLabs· Sep 29, 2024
Hi Erling, Our software is proudly certified by the highest industry security standards. We hold certifications from leading authorities, including Microsoft MVI (as seen here: https://support.microsoft.com/en-US/windows-antivirus-software-providers), Virus Bulletin (as detailed here: https://www.virusbulletin.com/vb100/testing/reasonlabs), and we are an OPSWAT Gold Member (learn more here: https://www.opswat.com/partners/reasonlabs). These certifications, among others, underscore our commitment to providing our customers with top-tier security products. If you wish to uninstall RAV Endpoint Protection, you can follow our video tutorial at https://www.youtube.com/watch?v=06jIQf9Gvws. If you still have any specific concerns or questions, please don't hesitate to reach out to us using the "help" widget available in all of our products or through our contact form at https://reasonlabs.com/contact-us. Our support team will be more than happy to assist you and address any issues promptly. Best regards, ReasonLabs Support Team
