Daniel B.
Posted
Great service throughout the process.
Great service throughout the process.
Response from Real Genius· Jan 7, 2022
We are glad to hear that you were happy with our service!

Excellent
689 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We make the loan process easier and more efficient. Our world class team of experts and cutting edge technology has helped more than 50,000 people with their home lending needs
Real Genius (realgenius.com) has 689 customer reviews on Rated Honest, with an average rating of 4.7 out of 5.
Showing 589 reviews with 5 stars · Clear filters
Daniel B.
Posted
Great service throughout the process.
Response from Real Genius· Jan 7, 2022
We are glad to hear that you were happy with our service!
Mike
Posted
Great team work, very responsive, this was a time sensitive transaction and the team pulled through so caring and thoughtfully on time!! For someone not in this industry I had a lot of questions and concerns. The team did not hesitate to give me a detailed response in a timely manner. Thanks again!!
Response from Real Genius· Jan 7, 2022
Thank you for taking the time to leave us a review! We appreciate your business.
Heather O.
Posted
Charles is always responsive and informed about our loan options. I appreciate Charles willingness to discuss competitive rates and provide suggestions for us to get the best terms possible for our home loan. Thank you Charles!
Response from Real Genius· Jan 7, 2022
Thank you Heather! We will pass your comments along to Charles.
Thi Minh Hang L.
Posted
Helpful , good, quickly
Response from Real Genius· Jan 7, 2022
Thank you for taking the time to leave a review!
Patty L.
Posted
We’ve used them twice now, very informative and took the time to answer all of our questions.
Response from Real Genius· Jan 7, 2022
Thank you for being a repeat customer!
Caren L.
Posted
Very thorough and helpful. I had attempted to use a couple other companies to refinance. Consumer direct was a breath of fresh air. Helpful, quick and didn’t keep changing rates and fees on me as other companies had done. I very much appreciated the help from the gentleman that initially assisted me. Thank you !
Brian
Posted
Fantastic. The best deal with the best streamlined service ever. The value compared to other lenders is unmatched. Getting an executive membership just for a mortgage is totally worth it.
Victoria R.
Posted
I will only use Consumer Direct for any and all of my mortgage needs. I have closed or refinanced with them 5 different times. Mike Eller is amazing and I have yet to have a problem with this company. They are very fast and efficient and the paperwork is easier than buying a car.