RexairReviews of rainbowsystem.com

If I could give a one star I would! They are selling overprice vacuum cleaners with aroma therapy for $3183.90! Their selling point to me was that it cleans the air of Covid which I've learned is a lie!

This company is not truthful when it comes with the product they sell to customers and how dealers are treated. Buyers be careful not to buy into this machine either by cash, credit or financing as their interest rate is super high over 24.00%. Most time the dealers try to sell you into buying the product after which you realize you really don't need it or it super expensive. I will never recommend this product to anyone. They also need to be investigated by the govt.

well lll start by saying the vacuum is great... the dealers and sellers and customer service not so much... we did the home demonstration, my wife and i, we went in knowing we would not buy it but two hours into the 45 min demonstration, i just wanted it to end and promised my wife i wouldnt be rude so i agreed to buy it. so the next day i almost burned down the house cooking popcorn , anyway the house smelt like burnt popcorn so we decided to use the rainbow air freshner to put it to the real test (that was the main reason i would have maybe even considered the ridiculously priced 3200$ vacuum). long story short, after 48 hours of testing the true power of the air freshner that is supposed to clean the air of a 1500 square foot house in 24 hours didnt work. my wife ended up washing everything the old fashioned way and put 3 1$ boxes of baking soda out and with in 2 hours the smell was gone. so this is the fourth day of regretting this decision to purchase the rainbow. we decide to send it back and try to get out of contract, the sales person tolde us goodluck with that, like we were pretty much stuck, so we call dealer, the dealer gives us another name so we call him. he tries to convince my wife to buy it but he will let her out of the contract but it costs 300 bucks or we can keep it and he will pay 5 payment of 100 dollars . so we pay 2700 for a vacuum that doesnt do what a 1$ box of baking soda does or we pay 300 for nothing... choice is easy , we are going cut our losses before we give RAINBOW ANOTHER PENNY. BUYER BEWARE dont buy the rainbow go buy a dyson for 10% of the price of this scam of a vacuum cleaner. thats my story , hope you heed my warning.

We have had our rainbow vacuum for about 7 months, we were happy with it for a couple weeks but after that, the machine started getting weak. The motor sounded like it was struggling, then the power nozzle stopped working. This system is covered under a really good warranty(so we were told) BUT, we’ve literally called and called and called for two weeks and the ONE time someone actually answered the phone, they gave us another number to of course someone who won’t pick up our calls. We messaged the lead guy Scott white, and even he won’t return our messages. This is a VERY expensive machine for it to stop working that soon. Their customer service sucks, no one will help you when you need it. They’re really only out to get your money, so I have a $3000 machine just sitting here collecting dust because no one will help me get in touch with someone who can fix it. I would never recommend this product to anyone, the rep we purchased it from was a liar, she was always rude with any questions we had. If I could pay a fee to get out of this contract, I would in a heartbeat.