RacetopPrintReviews of racetopprint.com

Response from RacetopPrint· Aug 22, 2026

Hi there, We’re truly sorry to hear that you’re disappointed with your order and apologize for the frustration this has caused. After reviewing the order details, we found that the foil color selected when the order was placed was silver. We understand that you were expecting gold, so our team will reach out to you by email as soon as possible to clarify the order details and see how we can best assist you. We sincerely appreciate the opportunity to look into this with you.

Response from RacetopPrint· Aug 19, 2026

Hi there, We sincerely apologize that your order has not been received. We completely understand how frustrating and concerning this is, especially when you were expecting and relying on the bags. Our team has already reached out to you directly to review the delivery issue and provide a solution. We’re very sorry for the inconvenience caused and will continue working with you to get this resolved properly.

Response from RacetopPrint· Aug 13, 2026

Hi there, We’re sorry to hear about your experience. Our team is currently in contact with you by email and is continuing to work with you on a resolution. We appreciate your patience while we review the details and work toward resolving the issue.

Response from RacetopPrint· Jul 21, 2026

Hi there, We’re very sorry to hear that your reordered bags did not match the quality of your first order. The color difference and the condition you described are not the experience RacetopPrint aims to provide. Our team will contact you as soon as possible to review the order details and work toward an appropriate solution. We sincerely apologize for the disappointment and appreciate the opportunity to look into this for you.

Response from RacetopPrint· Jul 7, 2026

Hi there, We’re truly sorry to hear about your experience and understand how frustrating this must have been, especially after spending so much time going through the proofing process. We take your feedback very seriously. Our goal is always to provide clear proofs, accurate product expectations, and timely communication throughout each order. We sincerely apologize if the proof images, communication timeline, or overall process did not meet your expectations. Regarding the product images on our website, we understand your concern and will review the related pages carefully to make sure all visuals and product representations are as clear and accurate as possible for customers. We would also like to look into your order and the refund request immediately. Since we cannot identify your order from this review alone, could you please contact us at [email protected] with your order number or the email address used for the purchase? Our team will review the full conversation, proof history, and refund status, then follow up with a proper solution. Again, we’re very sorry for the frustration this caused. We appreciate you bringing this to our attention and would like the opportunity to address it properly.

Response from RacetopPrint· Jun 23, 2026

Hi there, We’re very sorry to hear that your order arrived damaged and did not match the approved proof. This is not the experience or quality we aim to provide. Unfortunately, we have not yet been able to locate your order based on the information in this review. Please email your order number, a brief description of the issues, and any photos of the damaged packaging and printing errors to [email protected]. Once we receive your details, our team will investigate immediately and work with you to provide an appropriate resolution as quickly as possible.

Response from RacetopPrint· Jun 21, 2026

Hi there, We’re truly sorry to hear about the repeated inconsistencies you have experienced with your die-cut stickers and labels. We understand how important accurate sizing, consistent cutting, clear print quality, and reliable finishing are when these products are being used for your business. It is especially concerning to hear that several stickers were not produced to the scale ordered, that white outlines appeared inconsistently, and that some of the printed stickers were blurry. We sincerely apologize for the frustration and disappointment this has caused, particularly since you mentioned experiencing similar issues more than once. Unfortunately, we have not been able to locate your order based on the information provided in this review. Please contact us at [email protected] with your order number and photos showing the sizing, cutting, outline, and print-quality issues. Our team will carefully review the relevant artwork, approved proofs, and production records to investigate what happened and discuss an appropriate resolution with you. We appreciate your honest feedback and would be grateful for the opportunity to properly review and address these concerns.

Response from RacetopPrint· Jun 21, 2026

Hi there, We’re truly sorry to hear about the experience you had with your delivery. We completely understand how stressful and disappointing this must have been, particularly when the order was needed for an important event, and the delay could have had a serious impact on your business. We sincerely apologize for the frustration caused by the missed delivery attempts, the communication surrounding the courier issue, and the way your refund request was handled. This is not the experience we want any customer to have. Unfortunately, we have not been able to identify your order based on the information included in this review. Please contact us directly at [email protected] and provide your order number, delivery address, and any relevant tracking details. Once received, our team will carefully review the full order history, delivery records, and previous communication so we can properly investigate what happened. We genuinely appreciate you bringing this matter to our attention and would be grateful for the opportunity to review it further and provide you with a direct response.