Quest DiagnosticsReviews of questdiagnostics.com

Went to a scheduled blood test. They turned me away because they had a company event. They treat you like you don’t exist. On top of it, they had the nerves to charge $300 from my insurance. For something they did not do! Horrible!

I went to have my blood draw at Quest Diagnostics on Churn Creek Road in Redding, CA. It was the most unprofessional encounter I have ever had in a medical setting. The staff is hostile and blatantly rude with absolutely no justification. Their bad attitudes made the whole experience repulsive. Are any of these places monitored or managed?

Cash grab company that doesn't care about the people they serve. Incompetent management combined with horrible business practices. Avoid at all costs, this isn't healthcare, this is a scam.

the phone system is a maze. won;t take your info. When you finally get a rep. they are incompetent. they can't take your info. can't find it. repeat and repeat. spell it, still don';t get it. 2 reps had to get a supervisor who was half way competent. i had to log into my account and give all my info. i don't work for quest. reps too incpmpetent and illiterate to find it!

Quest is great when I have to get labs done for the doctor. I get my results within 24 hours usually evrrytime. However, when I purchase a test from them which I have twice it takes forever for the results to come back. Right now I've been waiting a week and a half and I called them and the guy on the phone told me that " it's back logged, everyone is getting allergy test right now due to the time of year" as my test is an allergy test but for food, not environmental. I just think it's not cool have to wait so long for a purchase test but if the doctor ordered it then we get then back so quickly. I'll probably never buy another test from them again.

I liked Quest until today. There was no front desk staff; other staff had to do paperwork and answer questions. They were overworked, and the one I spoke to was hostile. Check-in was difficult; the text I got didn't check me in and I didn't have a QR code. I question whether the quality of testing can be good in this chaotic office. 333 41st Street, Miami Beach FL office.

Absolutely horrible place for lab testing. They put their convenience and profits above patient needs. I am being evaluated and lab tested for a specific, time sensitive, life changing disorder. I was told by Quest it only takes four days to run the test and get results. Two weeks later , I am still waiting. I finally reached a Quest representative who dug into it and I was told that they ship this test out to communist California (the Mecca of incompetence) and they only perform the test on certain days. Bottom line is that I won’t be hearing anything until the end of the month, weeks after the blood draw. I am on edge, my life is on hold and I am living with untreated symptoms this whole time for their convenience and profit. Stay away!

Made an appointment for my husband for 12 at 12:30 he is still waiting