Poor
179 reviews
Puppy Dogs & Ice CreamHonesty, pricing, process and quality scores appear once 5 customers have rated them.
Puppy Dogs & Ice Cream is a children’s book publishing company based out of San Diego, CA. We’re a small team of writers, designers, illustrators and book lovers who are committed to providing children’s books that are high quality and entertaining. We strive to make meaningful and educational stories that help children grow into the best versions of themselves. Our books are printed here in the USA and each book is carefully made with love and the intent to instill lifelong values within our readers. Our Authors are from across the globe and bring unique passion and expertise to stories they create. By bringing our books into the world, we hope to reignite a love for reading and writing, one child at a time.
Puppy Dogs & Ice Cream (puppydogsandicecream.com) has 179 customer reviews on Rated Honest, with an average rating of 2.8 out of 5.
Showing 72 reviews with 5 stars · Clear filters
Denise W.
Posted
Great Customer Care The customer care agent Grace so kindly told me about this being a free trial that I was unaware of. She quickly worked to resolve this issue of extra charges on my account. I am so thankful for all she did to help me with my concerns today. Keep up the great work.
Wendi
Posted
I ordered the Christian bundle, hardcover to read to my grandchildren. When I received the order, they were paper books instead of the hardcover. These wouldn't last around my little ones. I chatted with customer service and within minutes, they had my hardcover on the way! Great Customer Service:)
Rose O.
Posted
I noticed they have many varieties of topics about life stories and good for educating others not just for children but adults people can also learn from those books. Some of the many things they teach that really catch my attention is they teach Godly qualities those are very important to me to teach to children because living in this world as you already know is far from perfection how life was like in the beginning of how God created humans. The first human couple was created perfect back then. Anyway, I also like that they have science books too, great for educating children how to explore things out in nature. I appreciate what they do to help educate children.
Amy M.
Posted
This company provides a great service for families. Quick processing and shipping got what I ordered. I had an issue and it was resolved immediately. Highly recommend and will order again in the future.
LeAnn B.
Posted
I was charged a $97 fee that I was unaware of. I immediately became unhappy with the company and contacted them. I got a response nearly immediately, and they refunded my money and canceled the subscription I didn’t realize I had. While I feel they can do better with disclosing the subscription — and it would be far better to NOT have this subscription an automatic thing, but rather something customers would have to intentionally choose — I do appreciate their quick response and the way they resolved this issue. I am rating them 5 stars on their customer service, and hope they will adjust the way their subscription is.
Eloise P.
Posted
Terrible.. Got my 3 books. then got charged $103.79 on11/3. Found this web site. Terrible reviews of the company!! Have to call credit card company.
Micah S.
Posted
I love to read books for my kids and I am so happy that puppy dogs and ice cream offer a lot of fantastic books. My kids really enjoy them. Kodus to their customer service team who are all approachable and friendly. Great job!
Sheila H.
Posted
This is a company with professionalism and INTEGRITY!! Response was immediate and follow up was immediate. Replacement was immediate and courteous! Both my order and replacement were received and I was told to donate or gift replacements...How generous! The children's books are beautifully illustrated. I highly recommend this children's books company.
