Otis C.
Posted
Our thoughts
Your personnel were very thoughtful and fully experienced in changing from the older system. Our thinks.
Average
546 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Before you buy a home security system, compare our service! Protection 1 is the nation’s largest full service security company and we are passionate about delivering an extremely high level of customer service.Tired of being put on hold? Frustrated waiting for technicians to show up? We have earned an A+ Better Business Bureau rating and a 97.3% customer satisfaction score because we take care of customers with same-day service and NO automated telephone systems — when you call, a real person answers. Try that with another company!
Protection 1 (protection1.com) has 546 customer reviews on Rated Honest, with an average rating of 3.8 out of 5.
Showing 299 reviews with 5 stars · Clear filters
Otis C.
Posted
Your personnel were very thoughtful and fully experienced in changing from the older system. Our thinks.
George H.
Posted
Have been with Protection 1 for about three weeks and, so far, have found their service and customer relations to be excellent.
Asia J.
Posted
I'm glad I changed from ADT to Protection 1
William B.
Posted
Your customer service department really shows a strong sincerity toward its customers with their customer follow-up calls. They truly make your new experience a comfortable transition.
Veronica St. M.
Posted
My technician was very knowledgeable and friendly
Gia S.
Posted
Installation was perfect, technician very polite friendly and professional. Set alarm off by walking out the back door prior to disarming the alarm and a Protection 1 rep contacted me immediately through the keypad. Can't say enough good about this service!
Teresa
Posted
At this point, I have had no issues. The people that I have spoken with have been very nice, and reliable with knowledge about any of my questions. The installer was professional and on time!
Jonathan
Posted
I sleep with ease knowing my house is being taken care of by Protection 1. The technician was very professional during the installation process & both times I've accidentally set the alarm off, the customer service rep. has called very quickly to ensure everything is okay. Thank you!!!