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Protection 1 Reviews | Read Customer Reviews of protection1.com

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Home Improvements
Protection 1

P1

Protection 1Reviews of protection1.com

Home Improvements

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3.8

Average

546 reviews

P1Protection 13.8Average

Reviews546 About Contact

Rating breakdown

5 star55%
4 star12%
3 star9%
2 star9%
1 star15%

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What customers rate

Honesty, pricing, process and quality scores appear once 5 customers have rated them.

About Protection 1

Before you buy a home security system, compare our service! Protection 1 is the nation’s largest full service security company and we are passionate about delivering an extremely high level of customer service.Tired of being put on hold? Frustrated waiting for technicians to show up? We have earned an A+ Better Business Bureau rating and a 97.3% customer satisfaction score because we take care of customers with same-day service and NO automated telephone systems — when you call, a real person answers. Try that with another company!

Protection 1 (protection1.com) has 546 customer reviews on Rated Honest, with an average rating of 3.8 out of 5.

Also known as: protection1.com
Website: protection1.com
Category: Home Improvements
Listed on Rated Honest: 2026

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(877) 776-1911
protection1.com
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The company replied to 1% of reviews.
Most recent review: February 2025.

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Protection 1 reviews

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William T.
Posted Jun 12, 2016
Excellent replacement for ADT after 12 years there.
Great installer. In Oklahoma, I like the instant tornado feature if either of my my local town's siren goes off.
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Sharon M.
Posted Jun 11, 2016
I love it.
I love everything about my system. I love that it notifies me every time it's turned off or on. I love being able to control it with my smart phone. I love everything about it.
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CGurbaxani
Posted Jun 9, 2016
Amazing - we live in a remote area...
Amazing - we live in a remote area and Protection 1 was SUPER in making us SAFE & Sound! They are PERFECT. Our Sales / Installing fella was so accommodating and kind! And we live in the Mohave Desert where it's HOT! So so so nice. Thank YOU! ;)
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Josh B.
Posted Jun 9, 2016
Great service, and cost efficient.
My family and I feel safe with this alarm system. However, I would like more online features.
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Beverly N.
Posted Jun 9, 2016
Great service.
Very happy with the tech person.
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Eisele C.
Posted Jun 5, 2016
Very good service. Technican was very knowledgeable.
Very knowledgeable and prompt service.
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Pamela F.
Posted Jun 4, 2016
My installation review
The tech was very informative. He walked me through all of set up instructions. observed the system for the house and made suggestion.
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Claudia S.
Posted Jun 4, 2016
Sales & Service is Top Notch
I spoke with the salesman at the Boston home. Hes came to out home went through the process of converting our system, explored our needs to upgrade, provided great input. The quote was reasonable. The installed arrived when scheduled, was professional and thorough. We are also pleased with the ability to use the app for our phone. Excellent choice in every respect.
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