customer
Posted
That is very good!
That is very good!
Response from Priority STD Testing· Jan 21, 2020
Thank you for choosing Priority Health! We appreciate your feedback.

Excellent
3,289 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Priority STD Testing is the #1 rated confidential, fast, and accurate STD testing service nationwide. We’ve taken the process of STD testing and simplified it to 3 easy steps. Order online, get tested same-day at any of our 4000+ locations, and get results online in typically just 24-72 hours. 100% private and no embarrassment. Contact a care counselor or order online and get tested today!Find a Lab & Get $10 Off!
Priority STD Testing (prioritystdtesting.com) has 3,289 customer reviews on Rated Honest, with an average rating of 4.9 out of 5.
Showing 133 reviews with 4 stars · Clear filters
customer
Posted
That is very good!
Response from Priority STD Testing· Jan 21, 2020
Thank you for choosing Priority Health! We appreciate your feedback.
customer
Posted
my Experienced was very good. The phone conversation was excellent and the quickness of the test was great. Had my results in two days. Very well organized. My only issue was the girl that tested me was not very personable, made it feel like an assembly line, just interested in getting the test done. Couldn’t even complete full sentences. As I walked in she said “Food or coffee?” I wasn’t sure if she was offering or asking if I had any. When I answered both ways she was snooty about it and then clarified what she was asking. As if it was my fault. Not very good customer interaction. The test was quick, the sign in was easy, I didn’t have to wait long but the technician was only interested in getting me done and out.
Response from Priority STD Testing· Jan 2, 2020
Thank you for sharing this feedback with us. Although we are a separate company, we entrust Quest Diagnostics to fulfill our lab orders quickly and professionally. Any instance where there is a question about how our patients are received at the collection site, we notify the appropriate administrators at Quest so respective corrective action can be taken. Our goal is to provide nothing less than 5-star service to all of our patients, and that includes the actual testing experience itself. Please feel free to contact us if you have any other questions and a care counselor will be more than happy to help.
customer
Posted
Quick and easy.
Response from Priority STD Testing· Dec 16, 2019
Our goal is to make the process just that, quick and easy! Glad to hear it went well for you. Thanks for choosing Priority!
customer
Posted
professional
Response from Priority STD Testing· Dec 6, 2019
Thank you for the positive feedback!
JD
Posted
Overall I had a good experience, there was issues adding on one of my test. But a quick call to customer service rectified it
Response from Priority STD Testing· Aug 15, 2019
Thank you for the feedback! We aim to provide the best customer service possible to all of our patients. If you have any questions or require further assistance, feel free to call and we'll be happy to help!
Mark
Posted
Weekend customer support hours would be great.
Response from Priority STD Testing· Mar 25, 2019
Thank you for this feedback! You can always email us over the weekend and we'll be happy to assist: [email protected]
customer
Posted
it was easy and great
customer
Posted
It was easy to navigate the website, make the appointment, and go to the lab. However, I was on hold for more than 10 min to wait for the results. I would have preferred the option of receiving the PDF from the start.
Response from Priority STD Testing· Dec 18, 2018
Thank you for this input! We've heard your feedback and now provide all patients with a secure login to receive results online without having to call or speak with a care counselor.