Patti P.
Posted
Smooth transaction with JOLENE Flaherty at Premium
She always gets back to me super fast. Always happy to help me with marketing materials. Really makes my life easier and I know I.can depend on her expertise!
Excellent
792 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Premium Mortgage is listed under Investments & Wealth in Rochester, New York.
Premium Mortgage (premiummortgage.com) has 792 customer reviews on Rated Honest, with an average rating of 4.7 out of 5.
Showing 667 reviews with 5 stars · Clear filters
Patti P.
Posted
She always gets back to me super fast. Always happy to help me with marketing materials. Really makes my life easier and I know I.can depend on her expertise!
Beth
Posted
Premium Mortgage was great at following up with me on anything they needed, and keeping me posted through the process of obtaining my mortgage. Very organized, and helped me stay organized as well!
Susan P.
Posted
In today's world of people not getting back to you, our recent mortgage transaction was an exception. Patti Shedd is a responsive and knowledgeable mortgage banker. She made the transaction almost painless.
Paul L.
Posted
Lisa is very knowledgable of the products and will always recommend her.
Christie
Posted
I cannot say enough about the level of service we were provided by Jolene. She came recommended to us by our Realtor and what an amazing recommendation! Being a first time home buyer I had a TON of questions throughout the process and Jolene answered every single one quickly and genuinely so I never felt dumb for asking what may have been obvious questions. Other peers of mine tried persuading me to shop banks for my own mortgage but I went with my gut feeling and went with Premium. I got an awesome rate and some of the best customer service I have ever received. Thank you Jolene!!
Shelly B.
Posted
I was pleased with Premium's service from the very first interaction. Everyone I worked with was pleasant, professional, and experienced. They eased many of my worries about the home-buying process and made everything easy and efficient. I would recommend Premium to anyone buying their first or fifteenth home. Wonderful service!
Dennis P Q.
Posted
All companies tout their "value add". In a market over-crowded with lenders, Premium does stand out with its services to the borrower and the real estate community. No other company provides free, professional photographs; free continuing education classes; and the amount of marketing material that Premium does. Clients are happy with their pre-sale consultation and their follow up. Every company should be as well run and as easy to work with.
Louis J A.
Posted
Knowledgeable Loan officers make it so much easier to do business and that's what premium has.