Excellent
1,007 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Powerstep® pre-fabricated orthotics are available in a variety of styles with various levels of cushioning and foot support, clinically proven to improve comfort and alleviate pain associated with a variety of foot conditions. Trusted by consumers for over 80 years, Powerstep® continues to expand the product line to offer comfort, support and style with recovery sandals and slippers.
Powerstep (powersteps.com) has 1,007 customer reviews on Rated Honest, with an average rating of 4.7 out of 5.
Showing 22 reviews with 2 stars · Clear filters
customer
Posted
I don’t feel as thought Power Step inserts make my feet feel any better. The feet don’t feel any relief while wearing and once I take my sneakers off my feet are in so much pain. Still wearing until I see the podiatrist again.
anonymous
Posted
the ones i previously used were much better than the half sole. bring back the full soles.
Response from Powerstep· Aug 8, 2018
We apologize for your inconvenience but we do have several full length insoles. Our full selection of insoles can be viewed at https://www.powersteps.com/shop-products/powerstep-insoles.html. You can also contact our Customer Service department at 888-237-3668 and they'll be happy to help you find the product you're looking for. Thanks!
customer
Posted
After a few days they do not seem to be as supportive as before.
Response from Powerstep· Nov 6, 2017
We're sorry to hear you're not satisfied with Powerstep. Please contact our Customer Service department at 888-237-3668 or [email protected] and they can work with you on a refund or exchange. Regards, Jennifer Hoane VP - Marketing and Customer Service
Glenn W.
Posted
shipping department ignored instructions and after two weeks I still do not have my order
Response from Powerstep· Oct 2, 2017
Hi Glenn, We apologize for any inconvenience with your order. Our customer service department will be in touch to ensure your shipment arrives as quickly as possible. Regards, Jennifer Hoane, VP Marketing and Customer Service
Sarah
Posted
I ordered two sizes on Amazon and had a very difficult time returning the size that didn't work. After contacting Powerstep directly, the best solution was to pay for shipping both ways and exchange the item for the right size. This left me with two items when I only wanted one and money down the drain for shipping.
Stac C.
Posted
I bought a pair of these insoles about a month ago. I use them maybe 2 or 3 times a week. I went on a 5 mile walk and big chunk desinigrated, out the right inside heal. When I got home and noticed what I was feeling and what had happened after such minimal use I was highly dissatisfied.
Response from Powerstep· Jul 21, 2017
Hi Stac, This is not typical of our products which are warranted against manufacturing and material defects. If you'd like to contact our Customer Service department at 888-237-3668, we'd be happy to help you with an exchange. Thanks, Jennifer Hoane VP Marketing and Customer Service
Gary B.
Posted
I had doubled my order by mistake so when the orders were delivered I refused one of the orders and, have of yet, have not received a refund.
Response from Powerstep· May 17, 2017
Hi Gary, Please contact our Customer Service department at 888-237-3668 or [email protected] and they'll be glad to assist with your refund! Regards, Jennifer Hoane VP - Marketing and Customer Service
Banetta C.
Posted
I've worn these since the day I received them and although it is a little more comfortable to walk , I was hoping to have complete relief . Complete relief is not happening so I'm trying to learn to live with the pain . I was given medication , cortisone injection with different mess and did six weeks of physical therapy without complete relief so thought I'd try this . I give up , I'll never have complete relief so this is as good as it gets .