PNY TechnologiesReviews of pny.com

Lamentable Service Après-Vente ! J'achète en toute confiance un SSD PNY et il ne fonctionne pas (testé sur 3 ordis différents et avec plusieurs câbles SATA III). J'en avertis PNY qui ne me recontacte pas… le temps passe, je les recontacte et ils me répondent juste qu'ils ont des problèmes pour envoyer un e-mail à une adresse "@free.fr" ! Ah OK ! Alors si vous êtes chez free pour les courriels, pas de service après-vente PNY. On n'est pas en 1432, mais bien en 2024 !!! Une marque qu'évidemment je fuirai toute ma vie… Il y en a tellement d'autres plus sérieuses !

I have send a RMA and they send me back the card to a old address. I was not informed about the shipping process and didn't told me about the tracking number. The card was delivered to another person, I have lost my card and money to ship the card to the company. They need to review the sipping process and give more information to the costumer and confirm the right information. Someone will have fun with my 4080, 2000$ in the trash

DO NOT BUY A CARD FROM THEM, FIND SOMEWHERE ELSE AND SAVE YOURSELF THE HEADACHE. I ordered a card and didn't hear anything from them for a month. I called and emailed every customer support contact I could find. So I charge back the charge on my credit card. Then the card shows up at my door around 1-2 months later. Well then I get a call from PNY and they're unhappy I charged back, and I said "well did you get all my emails and calls" and they say "now that I'm looking at it here I do see all of your emails". ZERO responsibility for being terrible. This entire fiasco cost me more than the cost of the graphics card. PNY doesn't care and wants me to send the card back. Its unreal to me that a company like this is even still in business. How is it possible to accept payment and not send any sort of update email or answer my calls and emails for a month.

Ich wurde beschuldigt meine RTX a4500 beschädigt zu haben dabei habe ich nichts mit der karte gemacht außer einzubauen, der Lüfter dreht auf 100% mir wurde die RMA verwehrt!!! NIE WIEDER PNY!!!!! *edit* hab sie getestet, jetzt Boosted sie immer auf Maximum und hat keine P State Regelung, die haben sie also weiter beschädigt, Anwalt wird wohl eingeschaltet. *edit*

Un SAV désastreux incapable de comprendre des demandes simples et encore moins d'y répondre. Leurs produits sont cheap , leur SAV est l'un des pire auquel j'ai pu avoir affaire, ils garantissent leurs produits plus longtemps que la concurrence mais feront tout pour rejeter la faute sur vous.

Zero stars - this company is a scam. Do not buy. They will not honor their manufacturer warranty and will not help you at all after spending hundreds of dollars on their faulty product.

PNY RTX3070 graphics card fan became noisy at full speed. Contacted their customer support and requested replacement fan, said I'd pay and fit myself. Request denied. PNY insisted I send the card to France for warranty replacement. Sent card back, it was immediately refused warranty replacement because of 'oxidation on the cooling radiator'. Well, I didn't spill any liquids on the card to cause the oxidation, and I don't get to chose the grade of aluminium PNY use on their cards. Everything else in my system is fine, but it's all my fault apparently. Asked if there was any possible way they could send me a replacement fan, perhaps another dead warranty returned 3070 could be sent to me and I'll swap the fans out myself, again, stressed I was willing to pay, not an issue. I was just told 'no' to everything until I gave up. Truth be told, as soon as they refused the warranty swap I purchased a Gigabyte Aorus RTX3070 as I could tell PNY were going to do nothing but offer platitudes until I went away. That was really the best decision I could have made because weeks later they still haven't sent my card back to me. In fairness, the Customer Support agent, Cecile was polite and helpful throughout, but ultimately that means nothing when they point blank refuse to do anything to help resolve an issue, and as many others PNY reviews will attest; appear to look for absolutely any excuse to refuse warranty replacement, at which point, they're done helping you. This was my first PNY purchase, and my last.

long story short, i got a 4090 GPU and it was broken! they refused to RMA my GPU and so i sold it on ebay for $1000, they claimed they could not RMA my 4090 since it was purchased from thermal take and i had a 1 year warranty with them, well i sold it and the guy who bought it was able to RMA it without a problem. The tech at PNY was too busy trying to school me on how to handle thermal take, mind you at this point thermal take and i have been going back and forth for 3 month, they stopped responding to my e-mails and calls, he was too busy schooling me he could have just taken care of the problem, these people are crooks!