PlushCare Virtual Healthcare: online doctorReviews of plushcare.com

She went above and beyond expectations

I was having a difficult and frustrating time getting a refill prescription straightened out - until I spoke with Sanniyah. She got the ball rolling in the right direction. Her professional, friendly and cheerful customer service demeanor made all the difference!! The 'experience' I had continued on with getting a refill... Tonya J. in Customer Service was incredibly helpful; she did the due diligence and got this simple problem resolved in a helpful and friendly, professional manner.

Tonya J was awesome she consistently provided clear communication with me and still continues to be my hero when things get complicated. Thanks Tonya J!

Have been using for a year or so.... And it's clear why they named it PLUSHcare. The service approach overall is a little more caring and involved than others online. I've used several others, which were fine, but not as concierged. The app works well. All of the doctors were great. I found a doctor who suits me best on try #3 and have been seeing them ever since. After years of my woes being dismissed by other providers, Plushcare provided impressively qualified doctors who were willing to look further into my issues, including having locally done lab work and candid discussions on medications and the holistic alternatives I had considered. It's well worth the $20/month. You will feel like you have a whole team working for you and with you, not just some cramped office squeezing you in and rushing you through which is so common these days. I also recommend Plushcare to anyone who can't easily leave home and needs to speak with a doctor. My insurance covers everything but I do pay the $20/month out of pocket. Small price to pay for finally resolving a number of my health issues with a top physician.

I discovered Dr. Counts on a medical app. I felt an immediate rapport with her after she laughed at a joke! Laughter lightens anxiety. I felt heard, respected and cared about during the telehealth visit. Hoping Dr. Counts gets licensed to practice telehealth in my home state!

Patrick was very polite, understanding, patient and very helpful. I pray he has a blessed holiday. Thank you, Jamal and Regina Pope

Outstanding customer service from Carmen on the Care Team. She solved the problem with my orders not arriving, identified the best way to get the needed documents to my provider, and then stayed on the line with me until she was sure every aspect of my problem was solved. She was reassuring and kind even though I was vexed.

Solomon from the care team was terrific. Understood my issue and fixed it promptly