Excellent
376 reviews
Plum DiamondsHonesty, pricing, process and quality scores appear once 5 customers have rated them.
Hi! We're Plum Diamonds, and we're all about serving you premium lab grown diamond rings and fine jewelry. Each piece is fully customizable and crafted just for you in our own sustainable workshops. We offer free lifetime servicing and sizing, and we're founded by female jewelers who love diamonds (and won't steer you wrong!).Plum Diamonds crafts the highest quality gold and platinum settings in adherence to strict ethical and sustainability regulations. We own the best custom manufacturer in the business, where expert teams craft heirloom-quality fine jewelry for discerning customers across North America.Together, we’ve been doing this for generations and will continue for decades to come!Through www.plumdiamonds.com, we bringone-of-a-kind, impeccable rings direct to you.
Plum Diamonds (plumdiamonds.com) has 376 customer reviews on Rated Honest, with an average rating of 5.0 out of 5.
Showing 372 reviews with 5 stars · Clear filters
Jose V.
Posted
The updates along the way that provided a some good reassurance. The easy to use website and customization.
Response from Plum Diamonds· Jun 6, 2025
So glad the process was simple for you and that our communication was helpful. Thanks for sharing and come back to Plum again soon!
Carl L.
Posted
Everything was great, the wife LOVE LOVE LOVED the art you guys made! I really appreciate the awesome communication on the status updates all the way to the shipping. Apologies on the late verdict of how the customer service was but I was out of town. However, I will definitely tell anyone Plum DIAMONDs was an awesome experience. Thank you again!
Response from Plum Diamonds· Jun 3, 2025
Carl, we appreciate your kind words anytime so no apologies needed! We're so happy to be a part of your story ~ thanks for sharing your experience!
Joe
Posted
Working with plum diamonds was a great experience. They made picking out a ring easy.
Response from Plum Diamonds· Jun 2, 2025
Hi Joe~we're ecstatic to hear that we helped make the experience simple and positive for you! We also truly appreciate the time you took to leave a review - much appreciated!
Fia R.
Posted
Exceptional customer service. The ring exceeded my expectations with the craftmanship.
Response from Plum Diamonds· May 27, 2025
As we pride ourselves in both our service and craftsmanship nothing makes us happier than knowing we exceeded your expectations! Letting us know that means more than you know - we are so grateful. Please reach out if we can help at all in the future!
Andrew
Posted
I couldn’t have asked for a more personal and engaging experience. Renee guided me through the entire process with warmth, deep knowledge, and incredible patience—helping me gain clarity and ultimately find the perfect diamond. Even in Renee’s absence, the communication remained seamless and attentive. PLUM truly raises the bar. Their integrity, energy, and dedication shine through in everything they do. It’s clear they love their work and handle challenges with grace and professionalism.
Response from Plum Diamonds· May 20, 2025
Wow, thank you so much for your kind words! We do love what we do but the clients make it worth it - we appreciate you! And, we appreciate that you cared enough to leave a review. Thank you for taking a leap with Plum!
Adam L.
Posted
Repeat customer and will purchase from Plum again! Renee went out of her way to accommodate my rush request and was able to deliver to a FedEx office while I was traveling. Outstanding customer service!! Can’t say enough good things about Plum’s quality and team.
Response from Plum Diamonds· May 19, 2025
Hey Adam, we love our loyal Plum clients so thank you! And it was our pleasure to make it all work for you, we're so thrilled everything fell into place! We hope to see you again at Plum :)
Tina L.
Posted
Amazing customer service and attention to detail. We love our rings and would recommend Plum!
Response from Plum Diamonds· May 14, 2025
We appreciate you! Thanks for caring enough to leave a review - they help more people feel comfortable taking the leap with Plum and so we can't thank you enough :)
kunde
Posted
Just plain good - really fast customer care.
Response from Plum Diamonds· May 11, 2025
Thank you! We will take that - we appreciate being acknowledged for our great service. We care about and appreciate each of our clients!
