Time Parity Solutions Private L.
Posted
Reliable service
Been using it for two years , and we are happy with the service.

Poor
86 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Plivo is a voice-first AI agent platform designed to streamline multi-channel customer engagement through various communication methods, including phone calls, chat, WhatsApp, SMS, email, and Slack. This innovative solution caters to consumer-facing businesses that aim to enhance their customer interactions by utilizing conversational AI agents. These agents are capable of initiating, answering, assisting, and completing customer conversations, delivering interactions that mimic human-like, natural-sounding dialogue across both voice and messaging channels.The platform is particularly beneficial for businesses looking for efficient customer communications without the need for extensive technical expertise. With Vibe, Plivo’s no-code AI agent builder, users can create and deploy custom voice agents simply by providing straightforward instructions in English. This user-friendly approach eliminates the need for programming skills, making it accessible to a wider range of users, from small businesses to large enterprises. The combination of built-in enterprise-grade telephony, deep partnerships with leading Text-to-Speech (TTS), Speech-to-Text (STT), and Large Language Model (LLM) providers allow companies to design production-ready low-latency (<500ms) voice AI agents at scale, with minimal operational overhead.The seamless integration with popular CRM and support tools further enhances its utility, allowing organisations to leverage existing systems and workflows. This capability is particularly valuable for companies seeking to maintain consistent customer experiences across multiple channels while ensuring that their AI agents can handle a variety of customer inquiries effectively.Plivo’s platform stands out for its vertically integrated Voice AI stack that unifies built-in telephony, speech recognition, synthesis, and reasoning layers in one low-latency system. This integration eliminates the complexity of stitching together multiple vendors, giving enterprises rea
Plivo (plivo.com) has 86 customer reviews on Rated Honest, with an average rating of 2.5 out of 5.
Showing 29 reviews with 5 stars · Clear filters
Time Parity Solutions Private L.
Posted
Been using it for two years , and we are happy with the service.
Tomislav C.
Posted
Using Plivo now for more than a year and we are very satisfied with Plivo support, functionality, and performance.
Priya B.
Posted
Great APIs, We have been using Plivo for several of our clients. Fantastic tech support. Please keep the good work up.
Hamza J.
Posted
We have been using Plivo for a number of years. We have never experienced in any outages and it all just works. When ever we have needed some support they have been keen to help. A great partnership approach.
Steve J.
Posted
No issues to speak of, really appreciate the support, I was working with the Java SDK and found an issue, and they fixed it fast, followed up on multiple occasions to ensure I had everything I needed and the API was working to my satisfaction. Their Dial XML and ease of endpoint registration definitely set them apart from the other guys.
Cem S.
Posted
Plivo deserves more stars regarding their services. I like their fast customer service. They are very patient about billing. Thank you
Towber Pte L.
Posted
good and fast answering my queries. been using their service since my app launch in Singapore. =)
Manish B.
Posted
Trustworthy one stop cloud telephony service with awesome support team