Antoinette S.
Posted
Way too many commercials and channels…
Way too many commercials and channels don’t have good timing as far as updates.
Bad
328 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Philo is an internet television company currently based in San Francisco, California.
Philo (philo.com) has 328 customer reviews on Rated Honest, with an average rating of 1.6 out of 5.
Showing 245 reviews with 1 star · Clear filters
Antoinette S.
Posted
Way too many commercials and channels don’t have good timing as far as updates.
MAZARINE L.
Posted
I HAD A DISCOUNT WITH TMOBILE AND TWICE PHILO SCAMMED ME TO UNDERMINE THE DISCOUNT. ONE TIME , A PAYMENT WAS MISSING WITHOUT NOTICE AND THEY CANCELLED ME, SO I COULD LOSE MY DISCOUNT. I WOULD NOT RECOMMEND A DOG TO PHILO. THIS IS ONE OF THE WORST CUSTOMER SERVICE COMPANIES IN AMERICA. NO CONCERN FOR CUSTOMERS. I AM A SENIOR AND THEY DEFRAUDED ME. CAN YOU IMAGINE. THIS WAS A BUTTOM BUCKET EXPERIENCE.
Tifany P.
Posted
Garbage streaming. Expensive at $25 a month. It WAY too many commercials. The worst part is MISSING episodes! Tried to watch one series and episodes 3-7 were missing from the app. Went to the free Lifetime app and watched all episodes of the series for free. Don’t waist your money.
Jeff B.
Posted
I'm not Spanish. I don't read Spanish. I don't talk Spanish. Quit putting spanish on my t v
Therese F.
Posted
I'm not even slightly impressed. We couldn't find any of the shows we wanted and when I tried to cancel my subscription on 11/14/23 - Philo refused to refund the last 6 weeks paid. I strongly suggest you go with a streaming service that cares about customer satisfaction and retention.
Bill S.
Posted
Poor quality streaming. Constantly clocks on firestick. My speed at firestick is 120 MBPS and the other services are fine. Their support reminds me of someone reading from a script. Restart this, reinstall that, blah blah blah. They take no ownership of problems. Not worth the 30 bucks a month I’m charged. NOT RECOMMENDED.
Lisa S.
Posted
Trash. Not worth $30 a month
Maricela O.
Posted
I would not even give it a 1 because the ads in between breaks are almost 3 minutes and the time watching an episode are about 6 minutes. How does this make sense. It make you cancel. This was my 3rd and final attempt. It’s not worth saving money on a cheaper TV streaming app. At least if you could view all the ads before starting the show it would maybe make people want to keep being a customer.